What are the responsibilities and job description for the Client Service Representative position at Rarebreed Veterinary Partners?
Falmouth Veterinary Hospital is looking to add an experienced and compassionate Client Service Representative to our team.
At our Rarebreed clinic, you can help reimagine the veterinary experience in your community. Our collaborative environment means you'll play an active part in proactive planning for both the patients and the hospital. As part of our team, you'll work with the latest technology, gain access to state-of-the-art training facilities, and collaborate with a positive team to deliver the highest quality of care to the pet patients we all love.
Falmouth Veterinary Hospital is an AAHA-accredited, state-of-the-art, 7-doctor practice. FVH has a team-oriented, fun, and compassionate environment. Our hospital offers the most advanced medicine and surgery, with an emphasis on providing low-stress care for our patients.
We promote career growth, work-life balance, and never pigeonhole individuals. With a dedicated training manager and state-of-the-art facility, opportunities for growth are endless. We believe that a supportive and happy work environment for our employees fosters a better hospital and a more positive client experience. At FVH, you can enjoy a meaningful career in a team-oriented and supportive atmosphere. If you share a commitment to compassionate care, teamwork, and growing in your career, we would love to talk with you more.
Client Service Representative
Falmouth Veterinary Hospital in Falmouth, ME
What You'll Do
We're passionate about helping you reach your greatest potential - both at work and at home. As a result, our total compensation package is outstanding :
Joining our fun and team-first atmosphere comes with a level of support that's hard to find anywhere else. Everything we do is with purpose - down to the way we invest in our people and create long-overdue change in the industry. We're hyper-focused on supporting our professionals, so they can focus on bringing the gold standard of medicine to our patients and their families. When it all comes together with the joy of working with pets, our career opportunities are as exhilarating as climbing a toy mountain of a gazillion new squeaky balls.
Employment will require the successful completion of references and background check.
Rarebreed Veterinary Partners provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, mental or physical disability, medical condition, gender, gender identity or expression, sexual orientation, genetic information, ancestry, marital status, national origin, protected veteran status, or any other characteristics or classifications protected by applicable federal, state, and local laws.
Learn more about our career opportunities at: https://rarebreedvet.com/careers/
Where uncommon support partners with joy.
At our Rarebreed clinic, you can help reimagine the veterinary experience in your community. Our collaborative environment means you'll play an active part in proactive planning for both the patients and the hospital. As part of our team, you'll work with the latest technology, gain access to state-of-the-art training facilities, and collaborate with a positive team to deliver the highest quality of care to the pet patients we all love.
Falmouth Veterinary Hospital is an AAHA-accredited, state-of-the-art, 7-doctor practice. FVH has a team-oriented, fun, and compassionate environment. Our hospital offers the most advanced medicine and surgery, with an emphasis on providing low-stress care for our patients.
We promote career growth, work-life balance, and never pigeonhole individuals. With a dedicated training manager and state-of-the-art facility, opportunities for growth are endless. We believe that a supportive and happy work environment for our employees fosters a better hospital and a more positive client experience. At FVH, you can enjoy a meaningful career in a team-oriented and supportive atmosphere. If you share a commitment to compassionate care, teamwork, and growing in your career, we would love to talk with you more.
Client Service Representative
Falmouth Veterinary Hospital in Falmouth, ME
What You'll Do
- Answers telephone calls quickly, efficiently and in a professional and friendly manner using a multi-line system
- Warmly greets clients
- Preparing patient files
- Receives and relays client correspondence and updates client financial records
- Answers client's inquiries about basic animal care questions and routine procedures
- Educates clients on over-the-counter products such as flea and tick preventions
- Admits patients and handles medical records entries accurately
- Prepares client invoices for services performed
- Handles payment transactions
- Receives and relays telephone, fax, and email messages accurately and promptly
We're passionate about helping you reach your greatest potential - both at work and at home. As a result, our total compensation package is outstanding :
- Great pay with competitive medical, dental, and vision insurance coverage
- 401K with a total company match of up to 4%- after 6 months of service
- Generous paid time off
- Mental Health Resources
- Company-paid bonding leave
- Pet Care: Discounts on veterinary services and products
- Pet Diagnostics: Discounts on reference lab testing
- Pet Food: Discounts on Purina pet foods
- Pet Insurance: Discounts available with our preferred vendor
- High school diploma or equivalent
- Previous experience working in the veterinary or animal care field
- Significant experience with basic office functions in a busy office environment
Joining our fun and team-first atmosphere comes with a level of support that's hard to find anywhere else. Everything we do is with purpose - down to the way we invest in our people and create long-overdue change in the industry. We're hyper-focused on supporting our professionals, so they can focus on bringing the gold standard of medicine to our patients and their families. When it all comes together with the joy of working with pets, our career opportunities are as exhilarating as climbing a toy mountain of a gazillion new squeaky balls.
Employment will require the successful completion of references and background check.
Rarebreed Veterinary Partners provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, mental or physical disability, medical condition, gender, gender identity or expression, sexual orientation, genetic information, ancestry, marital status, national origin, protected veteran status, or any other characteristics or classifications protected by applicable federal, state, and local laws.
Learn more about our career opportunities at: https://rarebreedvet.com/careers/
Where uncommon support partners with joy.
