What are the responsibilities and job description for the CONFERENCE ASSISTANT position at Rapport Guest Services?
Rapport
Salary: $19 - $20 / hour
Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us.
Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role.
Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career.
Job Summary
The Conference Assistant is responsible for establishing a warm, welcoming, and professional atmosphere for all Employees, Clients, Executives, and guest. The individual in this role will be responsible for delivering the highest standards of service and consistently maintaining customer satisfaction, ensuring the space is optimized and running smoothly.
Key Responsibilities:
Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Applications are accepted on an ongoing basis.
Rapport maintains a drug-free workplace.
Associates In Rapport Are Offered Many Fantastic Benefits.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FlikHospitality.pdf
Req ID: 1545884
Rapport a specialized division of FLIK Hospitality Group
Salary: $19 - $20 / hour
Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us.
Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role.
Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career.
Job Summary
The Conference Assistant is responsible for establishing a warm, welcoming, and professional atmosphere for all Employees, Clients, Executives, and guest. The individual in this role will be responsible for delivering the highest standards of service and consistently maintaining customer satisfaction, ensuring the space is optimized and running smoothly.
Key Responsibilities:
- Liaise with Rapport Director and Coordinator to complete in conference room setups to agreed specifications.
- Ensure all meeting rooms that are being used are cleaned and reset by adjusting all chairs to consistent height.
- Reset all conference rooms and public space for the following day according to daily set-up sheets.
- Liaise with FM Supplier to move/store furniture from storage as needed for meeting preparation.
- Deliver materials for meeting/training to meeting rooms prior to the start of the event.
- Provide exceptional internal and external workplace experience.
- Liaise with FM Supplier to ensure the cleanliness of all conference rooms and auditorium.
- Collaborate and interact effectively with all other departments.
- Effectively resolve amenities-related issues to enhance the user experience.
- Perform other duties as assigned.
- High School Diploma /GED required, Associates degree in hospitality management, communications or other related field is preferred
- Minimum of 1-3 years of experience in hospitality industry
- Proficient skills in Word, Excel, PowerPoint, Access, and Outlook
- Ability to multi-task; managing multiple projects and work assignment
- Ability to handle last-minute changes in a fast-paced environment with a high volume of events
- Tact in working with professional peers from other departments and all subordinates
Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Applications are accepted on an ongoing basis.
Rapport maintains a drug-free workplace.
Associates In Rapport Are Offered Many Fantastic Benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FlikHospitality.pdf
Req ID: 1545884
Rapport a specialized division of FLIK Hospitality Group
Salary : $19 - $20