Community Health Coach - Caroline, VA

POSITION SUMMARY:

The Community Health Coach facilitates and leads one or more YMCA Community Health Programs including, but not limited to YMCA’s Diabetes Prevention, Blood Pressure Self-Monitoring and Empower Post Stroke Program. May also provide biometric screenings, health coaching and assist in participant recruitment and administrative duties, as assigned. This position supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living and social responsibility.  

OUR CULTURE: 
Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day.  We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.

ESSENTIAL FUNCTIONS:

1.    Ability to display empathy towards health seekers with chronic disease

2.    Provide motivation, support and guidance to program participants who are engaging in healthy behavior changes within the YMCA’s Community Health Programs

3.    Ability to follow strict program delivery guidelines with consistency

4.    Use of strong facilitation skills that include Listen First/Motivational Interviewing concepts

5.    Ensure participant commitment and retention while achieving quality performance outcomes

6.    Prepare before each session and follow-up with participants in-between sessions

7.    Keep accurate attendance records and program data, reporting data within required timeframe and databases

8.    Maintain participant confidentiality by managing program records and personal health information according to YMCA’s HIPPA organizational policies

9.    Participate in all Community Health team discussions (meetings, emails, and conference calls) as directed by supervisor

10. Create a safe, judgment-free, and encouraging environment that is friendly and non-competitive for participants

11. Build effective, authentic relationships with program participants, connecting them with each other and the YMCA

12. Perform all other duties as assigned

YMCA COMPETENCIES (Leader):

Mission Advancement: Accepts and demonstrates the Ys values. Demonstrates a desire to serve others and fulfill community needs. Recruits volunteers and builds effective, supportive working relationships with them. Supports fund-raising.

Collaboration: Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person’s point of view, and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing others.

Operational Effectiveness: Makes sound judgments, and transfers learning from one situation to another. Embraces new approaches and discovers ideas to create a better member experience. Establishes goals, clarifies tasks, plans work and actively participates in meetings. Follows budgeting policies and procedures, and reports all financial irregularities immediately. Strives to meet or exceed goals and deliver a high-value experience for members.

Personal Growth: Pursues self-development that enhances job performance. Demonstrates an openness to change, and seeks opportunities in the change process. Accurately assesses personal feelings, strengths and limitations and how they impact relationships. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.

QUALIFICATIONS:

1.    College degree in Public Health, Health Education, Exercise Science or related field preferred

2.    At least 18 years of age

3.    Must comply with organizational policies

4.    Experience in the implementation and facilitation of health and wellness or public health programs required

5.    Must possess health coaching skills and Listen First/Motivational Interviewing skills

6.    Must have access to reliable transportation to be able to travel to multiple off-site class locations

7.    Proficient in computer use and Microsoft Office suite 

WORK ENVIRONMENT & PHYSICAL DEMANDS:

·       The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·       Ability to perform all physical aspects of the position, including walking, standing, bending, reaching, and lifting.