What are the responsibilities and job description for the Patient Administrator - Driver position at Rapid Reliable Care by DocGo, LLC?
Title: Patient Administrator - Driver
Location: 5555 Magnatron Blvd, San Diego, CA
Pay Rate: $21-$22 per hour
Employment Types: Per Diem
Schedule: Day Shift, variable days
About DocGo:
DocGo is leading the proactive healthcare revolution with an innovative care delivery platform that includes mobile health services, population health, remote patient monitoring, and ambulance services. DocGo disrupts the traditional four-wall healthcare system by providing high quality, highly affordable care to patients where and when they need it. DocGo's proprietary, AI-powered technology, logistics network, and dedicated field staff of over 5,000 certified health professionals elevate the quality of patient care and drive efficiencies for municipalities, hospital networks, and health insurance providers. With Mobile Health, DocGo empowers the full promise and potential of telehealth by facilitating healthcare treatment, in tandem with a remote physician, in the comfort of a patient's home or workplace. Together with DocGo's integrated Ambulnz medical transport services, DocGo is bridging the gap between physical and virtual care.
Overview:
DocGo is providing Health Plan Partnership services in California. As a Patient Administrator - Driver, you will assist guests, patients, clients, and staff members at our designated sites and various home health visit locations.
Job Duties:
Greet and assist guests, patients, clients, and staff members at designated sites
Register guests into our computer systems
Direct guests, patients, clients, and staff members to the correct resources and escort when necessary
Assist guest, patients, and clients with scheduling follow-up appointments as applicable
Utilize appropriate supplies with minimal waste
Maintain professional composure throughout interactions with guests, patients, clients, and colleagues
Support the clinical team to ensure an efficient patient experience
Assist staff with the transportation of supplies and setting up at clinics and events
Respect and maintain the confidentiality of information
Strive to maintain a positive work environment
Drive company vehicles to/from designated work sites and/or patient visit locations
Perform additional duties as assigned
Requirements:
Preferred bilingual in English and Spanish
Valid CA Driver’s license (minimum of 2 years) acceptable driving record
High School Diploma or GED, associate degree preferred.
Tech-savvy or comfortable with technology
Previous experience utilizing electronic medical records is a plus
General computer knowledge and skills (data entry is a plus)
Ability to use new computer systems
Attention to detail and problem-solving skills
Excellent written and verbal communication skills
Strong organization skills with the ability to multitask
Ability to lift up to 50 lbs
Willing to travel to support operations
Healthcare experience preferred, but not required
EEO/AAP Statement: DocGo is an equal opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. DocGo is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the position.
Salary : $21 - $22