What are the responsibilities and job description for the Vehicle Storage Facility Employee position at Rapid Recovery of TX, LLC?
Rapid Recovery is in search of a Customer Service Dispatch VSF Employee
Qualifications
- Exceptional attention to detail
- Ability to organize and create orderly systems
- Ability to answer a multi-phone line system
- Experienced in computer technology that include, word, excel, google docs and sheets. If not, we will train the right person
- Friendly attitude even when dealing with disgruntled customers
- Responsible and have proven ability to maintain scheduling commitments
- Ability to problem solve quickly concerns to customers may have
- Good communication skills with customers
- Able to obtain a VSF license
- Reliable transportation
- Ability to multitask
- Must pass drug test and background check
Responsibilties, but not limited
- Respond to all customers in a friendly and professional manner
- Answer phones / take messages
- Reply to emails
- Releasing vehicles/ Dispatching calls
- Inputting/ releasing tow tickets into our online database ( VTS Cloud)
- Sending certified letters from our online data base
- Speaking with contracted managers and updating sheets
- Maintain a clean and organized work area
Pay: $13.00 - $17.00 per hour
Expected hours: No more than 40.0 per week
Work Location: In person
Salary : $13 - $17