What are the responsibilities and job description for the Service Tech Intern position at RAPID PACKAGING?
About Rapid Packaging:
Rapid Packaging is a customer focused, growth-oriented company and has been recognized as a Top Workplace in MN for multiple years! We are recognized as the single source provider of packaging products and automation equipment, bulk bags, commercial packaging bags and flour sack towels. As an intern Rapid Packaging, you will become part of an energetic culture and team environment that truly recognizes its employees’ hard work.
Rapid Packaging has an exciting new opportunity for a Service Technician Intern to become part of our energetic and dedicated Service team! Are you ready for a hands-on learning experience outside of the classroom? Our company is growing, and we have an immediate need to have a student assist us with a variety of technical and service-related projects and customer needs. In addition, the position will assist in providing installation, preventative maintenance and repair of our customers’ automation equipment.
This internship will give you first-hand exposure to technical projects working under our small but talented service technician team. Our most successful interns thrive on the challenge of a fast-paced environment while providing exceptional technical service and a customer experience that is second to none! If this is a challenge you are ready to take on, please consider Rapid Packaging for your internship opportunity!
Check out our website at www.rapidpackaging.com to learn more us!
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Assist with preventative and corrective maintenance on company product lines and competitive equipment (e.g. Wulftec, 3M, Orion, ITW Mima, Belcor, Arpac, Shanklin, Heat Seal, Belco, Texwrap, Polychem, etc.).
- Develop working knowledge of troubleshooting and repairing refurbished standard and specialized packaging equipment and system components in-house.
- Assist in coordinating on-site project planning, installation, quality inspections, and performance testing.
- Shadow an experienced service technician to learn more about equipment installation, inspection and general repair.
- Build and maintain strong relationships with customers, sales representatives, and company leadership.
- Solve complex mechanical/system problems utilizing technical manuals, publications and engineering support.
- Actively participate in training and development opportunities to build skills and support success in the role.
- Ensure that all assigned job responsibilities are carried out in compliance with company policies as well as OSHA regulations.
- Support a variety of additional projects and team priorities as needed.
REQUIREMENTS:
- High school diploma or general education degree (GED)
- Currently pursuing or recently completed a technical program in electronics, robotics, industrial maintenance, mechatronics, or related field.
- Working knowledge of mechanical, electro-mechanical, electrical, electronics, hydraulics and pneumatics.
- Strong technical aptitude and PLC Knowledge preferred
- Proficiency with Microsoft Office applications (Word, Excel, Outlook, and PowerPoint) and general comfort using business technology and software systems.
- Demonstrate strong professional communication skills when working with customers and internal stakeholders
- Ability to work with limited supervision
- A commitment to ethical business standards and personal integrity
- Strong organizational skills, quick learner, detail oriented and ability to consistently produce accurate work
- Ability to maintain confidentiality of sensitive and confidential company information
- Strong ability to develop and maintain positive relationships with vendors, customers, and co-workers
- Strong numerical aptitude with the ability to accurately interpret and calculate data
- Demonstrated analytical thinking skills, including logical reasoning and the ability to follow sequential processes
- Must possess a valid driver’s license
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability, or any other federal, state, or local protected class.
Salary : $19 - $22