What are the responsibilities and job description for the Salesforce Financial Services Cloud Administrator position at Raphael and Associates?
Job Summary
We are seeking a hands-on Salesforce Administrator with experience in Financial Services Cloud (FSC) to support the configuration, rollout, and ongoing management of our Salesforce platform within an insurance environment. This role combines technical Salesforce administration with project coordination responsibilities and reports to the SVP of Technology.
This position may be located at our Rutherford, New Jersey headquarters or REMOTE based.
Key Responsibilities
Raphael & Associates is a third-party claims administrator and independent claims adjusting company internationally recognized for exceptional service. We understand the importance of adapting to the demands of a dynamic market and we tailor our services to our client’s specific needs. As a claim’s organization, what we do is complex. Our mission is simple: to provide outstanding service, retain extraordinary professionals, and utilize the best technology in the industry!
As a leading organization in the industry, we offer dynamic and challenging opportunities to individuals who want to make a difference. We value camaraderie, vision, a passion for excellence, creativity, and self-reliant professionals.
Benefits and Perks
We are an organization that recognizes and appreciates hard work! We offer a competitive compensation package commensurate with experience, including salary, bonus, paid time off, medical/dental/vision/life insurance and 401k (with matching!). Most importantly, you will have the opportunity to work directly alongside an extraordinary and dedicated team to grow a critical function within a dynamic, growing company.
We are seeking a hands-on Salesforce Administrator with experience in Financial Services Cloud (FSC) to support the configuration, rollout, and ongoing management of our Salesforce platform within an insurance environment. This role combines technical Salesforce administration with project coordination responsibilities and reports to the SVP of Technology.
This position may be located at our Rutherford, New Jersey headquarters or REMOTE based.
Key Responsibilities
- Configure Salesforce FSC (objects, fields, validation rules, flows, layouts)
- Manage roles, profiles, permission sets, and sharing rules
- Support rollout activities (requirements, testing, deployment
- Translate business requirements into Salesforce solutions
- Build reports and dashboards
- Provide updates to leadership
- Support user adoption and training
- 3–5 years Salesforce Administration experience
- Experience with Financial Services Cloud (FSC)
- Strong configuration skills
- Understanding of Salesforce security model
- Experience with implementations/rollouts
- Experience with Asana or Jira
- Strong Excel and Teams skills
- Strong communication skills
- Salesforce certifications
- Insurance industry experience
- FSC data model familiarity
- AI/agentic exposure
- Experience with consulting partners
Raphael & Associates is a third-party claims administrator and independent claims adjusting company internationally recognized for exceptional service. We understand the importance of adapting to the demands of a dynamic market and we tailor our services to our client’s specific needs. As a claim’s organization, what we do is complex. Our mission is simple: to provide outstanding service, retain extraordinary professionals, and utilize the best technology in the industry!
As a leading organization in the industry, we offer dynamic and challenging opportunities to individuals who want to make a difference. We value camaraderie, vision, a passion for excellence, creativity, and self-reliant professionals.
Benefits and Perks
We are an organization that recognizes and appreciates hard work! We offer a competitive compensation package commensurate with experience, including salary, bonus, paid time off, medical/dental/vision/life insurance and 401k (with matching!). Most importantly, you will have the opportunity to work directly alongside an extraordinary and dedicated team to grow a critical function within a dynamic, growing company.