What are the responsibilities and job description for the Client Support Specialist position at Raphael and Associates?
Job Summary:
We are currently seeking a Client Support Specialist to join our growing team.
The work of our Client Support Specialists contributes to the success of our organization and will allow you to make a meaningful impact. In this role you will provide support to our field adjusters and examiners.
The optimal candidate will be a team player who excels in a fast-paced environment.
This position allows the right candidate to expand their career and grow with a forward-thinking organization.
This position will be located in Rutherford, New Jersey or Lake Mary, Florida,
Responsibilities:
Raphael & Associates is a third-party claims administrator and independent claims adjusting company internationally recognized for exceptional service. We understand the importance of adapting to the demands of a dynamic market and we tailor our services to our client’s specific needs. As a claim’s organization, what we do is complex. Our mission is simple: to provide outstanding service, retain extraordinary professionals, and utilize the best technology in the industry!
As a leading organization in the industry, we offer dynamic and challenging opportunities to individuals who want to make a difference. We value camaraderie, vision, a passion for excellence, creativity, and self-reliant professionals.
Benefits and Perks
We are an organization that recognizes and appreciates hard work! We offer a competitive compensation package commensurate with experience, including salary, bonus, paid time off, medical/dental/vision/life insurance and 401k (with matching!). Most importantly, you will have the opportunity to work directly alongside an extraordinary and dedicated team to grow a critical function within a dynamic, growing company.
We are currently seeking a Client Support Specialist to join our growing team.
The work of our Client Support Specialists contributes to the success of our organization and will allow you to make a meaningful impact. In this role you will provide support to our field adjusters and examiners.
The optimal candidate will be a team player who excels in a fast-paced environment.
This position allows the right candidate to expand their career and grow with a forward-thinking organization.
This position will be located in Rutherford, New Jersey or Lake Mary, Florida,
Responsibilities:
- Manage the collection of data, import reports, and review associated materials.
- Schedule inspection appointments for clients.
- Manage vendor assignments.
- Assist with client communications (contact and acknowledgment letters).
- Insurance claims experiences is preferred.
- Prior customer service experience is a plus.
- Strong written and verbal communication skills.
- Ability to work independently or in a team setting.
- Excellent human relations and customer service skills.
- Ability to multitask in a fast-paced environment.
- Strong organizational skills.
- Can-do attitude, no job is too small.
Raphael & Associates is a third-party claims administrator and independent claims adjusting company internationally recognized for exceptional service. We understand the importance of adapting to the demands of a dynamic market and we tailor our services to our client’s specific needs. As a claim’s organization, what we do is complex. Our mission is simple: to provide outstanding service, retain extraordinary professionals, and utilize the best technology in the industry!
As a leading organization in the industry, we offer dynamic and challenging opportunities to individuals who want to make a difference. We value camaraderie, vision, a passion for excellence, creativity, and self-reliant professionals.
Benefits and Perks
We are an organization that recognizes and appreciates hard work! We offer a competitive compensation package commensurate with experience, including salary, bonus, paid time off, medical/dental/vision/life insurance and 401k (with matching!). Most importantly, you will have the opportunity to work directly alongside an extraordinary and dedicated team to grow a critical function within a dynamic, growing company.