What are the responsibilities and job description for the Front Desk Receptionist position at Rao Heart & Vascular?
A Medical Receptionist, or Medical Front Desk Clerk, is responsible for interacting with guests in a healthcare setting and managing administrative tasks for the medical team. Their duties include scheduling patient appointments according to Doctor availability, explaining intake forms to new patients and processing payments prior to treatment.
As client-facing professionals, Medical Receptionists play a key role in representing a practice within the community. Duties and responsibilities for this role typically include:
- Greeting patients professionally both in person and on the phone
- Quickly answering or properly referring questions and issues
- Optimizing provider schedules and patient satisfaction with efficient scheduling
- Notifying providers of patient arrivals
- Comforting patients by anticipating anxieties and effectively answering questions
- Ensuring availability of treatment information by retrieving and updating patient records
- Verifying financial records and collecting patient charges while filing and expediting third-party claims
- Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders
- Maintaining HIPAA compliancy while speaking and interacting with patients
Job Type: Full-time
Pay: $11.00 - $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- Are you comfortable requiring patients to provide active insurance and referrals prior to check-in?
Work Location: In person
Salary : $11 - $15