What are the responsibilities and job description for the Tech Enablement Specialist position at Rankings.io?
We are seeking a Tech Enablement Specialist to help build, optimize, and maintain the tools and automations that power our agency's operations, client services, and marketing efforts.
In this role, you will serve as a critical link between teams, ensuring our systems work together efficiently and effectively. From streamlining workflows and integrating software platforms to troubleshooting issues, you'll play a hands-on role in reducing friction and enabling our team members to do their best work.
This position is perfect for someone who enjoys solving problems, thrives on improving processes, and has a passion for leveraging technology to drive efficiency.
Responsibilities
Automation & Tooling
In this role, you will serve as a critical link between teams, ensuring our systems work together efficiently and effectively. From streamlining workflows and integrating software platforms to troubleshooting issues, you'll play a hands-on role in reducing friction and enabling our team members to do their best work.
This position is perfect for someone who enjoys solving problems, thrives on improving processes, and has a passion for leveraging technology to drive efficiency.
Responsibilities
Automation & Tooling
- Support the creation and maintenance of automations and workflows using tools like Zapier, Make.com, and Google Apps Script
- Assist in building lightweight internal tools or dashboards to increase visibility and improve team efficiency
- Help connect SaaS platforms (e.g., HubSpot, Asana, Slack, Google Workspace) through APIs to enable seamless data flow
- Identify manual, repetitive tasks and partner with the team to automate or simplify them
- Audit existing tech stack usage and recommend improvements or consolidations
- Troubleshoot technical issues, ensuring quick resolution and long-term solutions
- Work closely with internal teams to understand needs, pain points, and requirements for new tools or automations
- Partner with the Tech Enablement Director to align projects with agency-wide goals
- Clearly document processes, workflows, and tools for easy handoff and onboarding
- Monitor automation logs to proactively identify and resolve errors. Ensure all integrations are secure, compliant, and up to date
- Provide ongoing support and updates for internal tools and automations
- 2 years of experience in technical operations, automation, or systems administration
- Hands-on experience with automation tools like Zapier, Make/Integromat, or n8n. Familiarity with basic scripting languages such as JavaScript, Python, or Google Apps Script
- Comfortable working with REST APIs and authentication methods (OAuth, API keys)
- Strong understanding of common SaaS platforms used in marketing and operations (e.g., CRMs, project management tools, CMSs)
- Excellent problem-solving and documentation skills, with a detail-oriented mindset
- Starting salary from $75k; Pay commensurate with Experience
- Work Remotely from home
- Unlimited PTO 1 Wellness Day per Month
- 3% Match SIMPLE IRA
- 100% Health Insurance (Fully employer-funded coverage)
Salary : $75,000