What are the responsibilities and job description for the Store Leader position at Range USA?
Store Leader
Range USA is the nation’s largest operator of indoor shooting ranges — a friendly and safe place to shop, shoot, and learn. We’re committed to making every visit easy, welcoming, and memorable, and we believe every member of our team plays a direct role in that. We’re growing nationwide, and we want the right people with us. At Range USA, your work has real impact.
Position details
|
Position title |
Store Leader |
|
Reports to |
District Leader |
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Classification |
Full-Time / Exempt / Salaried / On-Site |
Position overview
The Store Leader is responsible for overall store performance, leading a team of associates to deliver the Range USA experience. This role oversees sales execution both personal and store, team development, operational efficiency, and regulatory compliance, while fostering a culture of safety, accountability, and service excellence.
Core values alignment:
- Curious — ask questions, find and solve problems
- Passionate — care deeply about the brand, team, and customers
- Do it Right — take pride in accuracy and credibility
- Service — put others above ourselves
Key responsibilities
We’re looking for a leader who excels in:
- Sales & Business Acumen – Drive revenue both personal and store, KPIs, and profitability
- Customer Experience Excellence – leads thru example and coaching to excellence
- People Development – Coaches, trains, and builds high-performing teams
- Operational Discipline – Maintains strong execution by validation of scheduling, inventory, and store standards
- Safety & Compliance Leadership – Ensures strict adherence to firearm safety, ATF, OSHA, and company policies
Sales & Performance Management:
- Drive personal and store revenue, memberships, and key performance indicators (KPIs)
- Monitor individual and team sales performance; coach to improve results
- Utilize reporting and financial insights to guide business decisions
- Promote a strong sales culture focused on customer needs and education
Leadership & Team Development:
- Oversee the recruiting, training, and development of a high-performing team of store associates and leaders
- Provide ongoing coaching, feedback, and performance management
- Ensure clear roles, expectations, and accountability across the team
Operations & Execution:
- Customer Service-Creates a welcoming, service-driven culture that delivers a best-in-class experience
- Oversee scheduling to align labor with business demand
- Validate store standards including merchandising, pricing, and cleanliness
- Validate accuracy in inventory management and reporting when ASL not present
Safety & Compliance:
- Validate full compliance with ATF regulations and internal policies
- Validation of OSHA, EPA, and local regulatory compliance, including lead safety. Enforce all firearm safety protocols and range safety standards
Communication & Collaboration:
- Partner with District Leaders and Support Center teams to drive store performance
- Identify and resolve operational or customer experience challenges
Desired skills & experience
- 3 years of retail management experience required
- Leadership of 10 or more associates in a retail environment
- Strong leadership, communication, and coaching skills
- Proven ability to drive sales and operational performance
- Experience with POS systems, inventory tools, and Microsoft Office
- Flexible availability, including nights, weekends, and holidays
Employee benefits
- Medical, Dental, and Vision health insurance
- Unlimited Shooting – Free Classes
- Industry-leading online and in-store discounts
- Manufacturer rewards and points program
- No firearm experience needed — we offer paid training