MSP Account Manager/ Specialist

Randstad: MSP Account Manager, Malvern, PA / Scottsdale, AZ

Randstad, the global leader in HR solutions, is hiring an MSP Account Manager to join one of our largest MSP programs with a prestigious financial services institution.

In this full-time hybrid/onsite role, you will act as a dedicated Account Manager and main point-of-contact for our financial institution client. The role is responsible for requisition fulfillment and relationship management with staffing suppliers and hiring managers to maintain our

strategic partnership and promote program growth.

What you get to do:

The MSP Account Manager position includes both strategic and tactical components. This is a high-impact, hands-on role where you'll partner with hiring managers, recruiting partners and suppliers in day-to-day operations across the following program areas:

• Ensure world-class operational excellence with client hiring managers by overseeing the end-to-end MSP requisition sourcing process, oversee daily operational processes both internal and with the client and championing continuous improvement initiatives.
• Partner with Internal Delivery Teams and Supplier Partners to identify qualified, high-level talent to fill open positions.
• Drive program transparency by providing critical visibility through robust financial and operational reporting, forecasting, and data-driven problem-solving to enable collaborative partnership
• Curate and maintain relationships with internal delivery teams and our supplier network for the MSP, constantly evaluating and expanding partner capabilities to guarantee optimal talent coverage and fulfillment rates across all laborcategories.
• Serve as a subject matter expert across diverse labor categories, including Creative/Marketing, Business Professional, High-Volume Call-Center, and Information Technology (IT), advising clients on market trends, appropriate rates, and effective talent sourcing strategies for each specialized vertical.

What you need to bring:

• Ability to work within Malvern, PA or Scottsdale, AZ
• If in Malvern or Scottsdale area, working a hybrid schedule 2-days onsite and as needed based on client needs
• 2-3 years of Staffing Industry Experience (Recruiting/Account Management)
• Ideally, at least 1 year experience working within an MSP Program Office supporting a dedicated client(s)
• VMS Experience (Fieldglass, Beeline, IQN, VNDLY etc.)
• Google Suite experience preferred
• Excellent written and oral communication skills to effectively work with hiring managers, suppliers, and candidates
• A high sense of urgency with the ability to manage multiple priorities and competing deadlines
• A flexible "can-do" attitude
• Strong work ethic and motivation for personal success
• Bachelor’s degree preferred

What’s in it for you:

• Largest global staffing leader
• Competitive salary bonus
• Excellent benefits package - medical, dental, vision
• Generous PTO policy earned from day one
• Education and professional development
• Rapid career growth
• Retirement savings and security
• Employee stock purchase plan
• Paid parental leave
• Short and long term disability
• Employee assistance program and health advocacy
• Health and dependent care flexible spending account
• Metlife auto and home insurance
• Metlife legal plan
• Referral reward program
• Exclusive discounts and programs with dozens of nationwide vendors and retailers

For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable state/local mandates, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.

At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards, like being on the “America’s Best Employers for Women 2024” and being Named 2024 Leading Disability Employer. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact hrsupport@randstadusa.com.

Applications accepted on ongoing basis until position is filled.