IMT Case Manage

Client: The Center for Urban Community Services (CUCS)

Location: 1783 Madison Avenue, New York, NY 10035

Salary Range: $46,508.83–$63,024.05 per year

Role Type: Field-based Case Manager

Program: Intensive Mobile Treatment (IMT)

1. JD Analysis

Role summary

The Case Manager will provide person-centered, strengths-based support to individuals experiencing complex needs involving homelessness, mental health concerns, substance use, trauma, physical health, and criminal justice system involvement.

The role focuses on community outreach, housing assistance, care coordination, advocacy, crisis intervention, recovery planning, and connecting clients with appropriate services.

Key responsibilities

• Case management: Assess client needs, develop recovery plans, and coordinate individualized support.
• Housing and benefits: Complete housing applications, support housing placement, and assist with financial benefits and entitlements.
• Community outreach: Engage clients in shelters, on the street, in housing, hospitals, and correctional settings.
• Counseling and crisis intervention: Provide counseling, psychoeducation, engagement, and crisis support.
• Healthcare coordination: Help clients secure medical care, attend appointments, and access external service providers.
• Employment support: Provide employment counseling and vocational rehabilitation assistance.
• Advocacy: Liaise with and advocate for clients within the criminal justice and shelter systems.
• Team collaboration: Coordinate with colleagues and external providers to meet client needs and program objectives.

Core technologies and tools

No specific software platforms, technical stacks, or certifications are mentioned in the JD.

The relevant operational skills are:

• Computer literacy.
• Documentation and written communication.
• Housing application and benefits assistance.
• Care coordination and service referrals.
• Assessment, recovery planning, and case management documentation.