UAM Analyst

Randstad Digital is looking to hire three UAM Analyst for their customer in Charlotte, NC. This position will be 4 days on site, 1 day remote! In this role, you will be responsible for the security of our systems and data, assisting with controlling and supporting these resources to ensure the right people have access to the right resources at the right times. If you have the skills, we'd love to see your application!

In this role, you will be responsible for the security of our systems and data, assisting with controlling and supporting these resources to ensure the right people have access to the right resources at the right times. You will also collaborate and coordinate with end users within all Pacific Life divisions and business lines, other technologists and support staff to ensure service level agreements are met while keeping compliance and conformance to standards as top of mind. Finally, you will work to improve and track the maturity of the UAM services by showcasing the customer experience, productivity, accuracy/quality, and resiliency.

Grant and / or revoke user access to specific Pacific Life applications, systems, data and infrastructure based on individual user roles, permissions, and requirements.

Application of least privilege for the concept of zero trust principles by way of administration of giving individual users within Pacific Life's systems access to the tools they need at the right time and for the right purpose. This includes access to Pacific Life's applications, data and networks.

Comply with and enforce Pacific Life's security control policies and procedures as they relate to access to resources, applications, systems, data and infrastructure in order to protect resources and sensitive information from cyber threats and to meet regulatory requirements.

Define best practice and development for automation of user access management using tools and technologies to streamline granting and revoking access to resources.

Monitor Pacific Life's compliance with Enterprise Information and Security Policy and Access Management Standard by performing regular audits of user access management activities.

Implement corrective actions to overcome any identified IT Security Access and Control Policy compliance errors and deficiencies.

Regularly review and update Pacific Life's user access management operational policies and procedures to ensure they comply with any changes in Pacific Life's Enterprise Information and Security Policy and Access Management Standard.

Partner with internal business and technical teams to ensure the user experience is top-notch while still fulfilling our IAM policies and standards.

Assist with UAM program communications framework and metrics to ensure well-informed stakeholders, customers, and IAM colleagues.

1-5 years Information Security experience, with knowledge of directory services, ITSM, and IAM platforms (e.g. MS Active Directory, MS Entra ID, MS Office365, ServiceNow, CyberArk, SailPoint)

Detailed knowledge and experience in general security practices, including Identity and Access Administration.

Strong analytical, problem solving/troubleshooting, and data management skills.

Ability to follow Standard Operating Procedures (SOP) in an agile environment.

Experience with agile methodologies and corresponding agile based tools.

Proven ability to influence and build partnerships with business stakeholders, including at senior management levels, in multi-cultural environments.

Ability to create meaningful metrics and documentation to provide insights to drive the UAM program forward.

Ability to demonstrate continuous improvement.

Understanding of ITIL Frameworks.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

Salary : $42