Epic Willow Business Analyst- 2434

Job Summary

The Business Systems Analyst will be a key member of the Pharmacy Portfolio team, providing essential business analysis and clinical workflow oversight for pharmacy-focused IT initiatives. This role partners closely with the Pharmacy Application Owner to translate operational and technical needs into clear requirements.

The ideal candidate combines Epic Willow certification with strong business acumen and practical understanding of medication-use workflows and healthcare systems. Experience with Sentri 7 and a working knowledge of interfaces/integrations are preferred.

Key Responsibilities:

Serve as the primary Business Analyst for the Epic and Sentri 7 Pharmacy IT Application Owner and other assigned pharmacy applications

Translate operational and technical needs into clear requirements, deliverables, and design artifacts.

Facilitate stakeholder engagement through structured working sessions, documentation, and decision tracking.

Elicit, document, and validate requirements for pharmacy initiatives (80% inpatient / 20% ambulatory), including workflow, data, and reporting impacts

Review and refine business requirements to ensure completeness and testability.

Provide SME-level guidance during implementation phases, clarifying requirements and surfacing risks/issues early.

Collaborate with Clinical Informaticists to support Epic workflows (ordering, verification, dispensing, MAR/BCMA).

Partner with interface/integration teams to define and validate HL7/FHIR requirements.

Support UAT planning and execution, including test script development and defect triage.

Track post-go-live stabilization issues and document optimization opportunities.

Act as a communication and escalation point for pharmacy-related operational issues.

Required Skills and Experience:

5-7 years of experience in pharmacy business systems analysis or a related technical role.

Epic Willow Certification (Required)

Strong ability to elicit/document requirements and produce build-ready/test-ready artifacts

Excellent verbal and written communication skills for bridging operational and technical teams

Ability to work independently and manage multiple priorities in a remote environment

Basic understanding of pharmacy healthcare concepts and stakeholder engagement experience

Proficiency in Google Suite (Docs, Sheets, Slides, Meet/Chat)

Preferred Qualifications:

- Sentri 7 application knowledge.

- Working knowledge of interfaces/integrations (HL7, FHIR).

- Understanding of application system security concepts (role-based access, least privilege, change control).

Soft Skills:

- Strong initiative and ability to quickly assimilate into a new team.

- Excellent organizational and time management skills.

- Comfortable working in a fast-paced, deadline-driven environment.

- Collaborative mindset with proactive problem-solving approach.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.


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