Delivery Manager

Job Summary

Randstad Digital is hiring a Delivery Manager that will be responsible for being a supportive and proactive member of the Randstad Digital Solutions Delivery team while demonstrating professionalism and thought leadership through client, colleague and staff interactions. Expected to lead by example while maintaining a client focus and execute job responsibilities that include, but are not limited to: IT Project Management, Resource Management, and Client Management in an Application Development environment.

location: Bentonville, Arkansas

job type: Solutions

salary: $50 - 56 per hour

work hours: 9am to 4pm

education: Bachelors

Responsibilities

Job Duties -

• Client side: serve as the project manager across multiple projects for our development teams. This includes:
  
  

Strategically

• Quickly build and nurture relationships with key client stakeholders and executives
• Liaison with the client to gain a thorough understanding of business vision and direction.
• Develop policies, processes, development programs to elevate the organization to meet client needs
• Contributing to project plan development, objectives and deadline setting, as well as monitoring team progress against plan
• Ensuring project compliance with milestones, business objectives, and client goals
• Manage project resources and ensure client expectations are met through: capacity planning, recruitment, onboarding, mentorship/training, and performance management
  
  

Operationally

• Leading and/or attending all scrum ceremonies
• Calculate and manage capacity, trajectory, and velocity of the team
• Working with the stakeholder to prioritize the backlog and estimate effort sizing leading to proper monthly milestone commitments
• Risk Management
• Continuous Service Improvement
• Weekly team meetings and status reports
• Internal side:
• Ensure success: the client's expectations are met and often exceed, from building healthy, high performing, teams of engaged talent, and organically extending and growing our program at our clients!
• Building strong relationships with others in both Delivery and Sales
• Work as a strong teammate following Randstad's best practices and the SOPs from the Delivery Director
• Ensuring timely communication that's scaled to the appropriate audience
• Project administration: creation, timesheets, updates, status reports, financial forecasts, and project logs.
• Identify new opportunities to advance to Sales
• Estimate work efforts and contracts development
  
  

Job Requirements -

• 3 years of IT Project Management experience in application development, PMP preferred
• 3 years of IT Scrum Master experience in application development, Agile certified preferred
• 5 years of experience with large-scale IT projects in various roles
• Complimentary experiences including Business Analyst, Product Owner/Manager, and QA
• Working knowledge of the SDLC, IT Operations, ITIL,
• Consulting experience preferred or experience of being successful with IT outsourcing partners
  
  

Desired Skills & Experience - PMP, Agile cert, large retail experience

Qualifications

• 3 years of IT Project Management experience in application development, PMP preferred
• 3 years of IT Scrum Master experience in application development, Agile certified preferred
• 5 years of experience with large-scale IT projects in various roles
• Complimentary experiences including Business Analyst, Product Owner/Manager, and QA
• Working knowledge of the SDLC, IT Operations, ITIL,
• Consulting experience preferred or experience of being successful with IT outsourcing partners
  
  

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.