What are the responsibilities and job description for the Income Maintenance Caseworker - Food and Nutrition Services (Archdale) position at Randolph County?
Description
The primary purpose of the position is determining the eligibility of applicants for FNS Program, periodically reviewing such eligibility determinations, and authorizing FNS benefits to those certified as eligible.
The employee is responsible for the total process of determining and/or re-determining applicant/client eligibility for the FNS program which includes, but is not limited to, the intake, processing, and review functions. Work includes such tasks as:
- Interviewing clients and/or reviewing other forms of media including electronically collected data (such as Electronic Pre-Assessment Screening Service [ePASS]) to obtain required information.
- Entering information into a web-based application to complete initial applications and verify the information obtained.
- Determining and/or verifying eligibility using a web-based application.
- Completing scheduled reviews by obtaining required information and processing updated information in a web-based application.
- Explain requirements and options for obtaining the services and advise or refer clients to other services as appropriate.
- In the intake function, the employee is responsible for obtaining all pertinent data concerning the clients' family composition, finances, employment, and health status.
- In the processing function, the employee is involved in processing clients' application through the verification of all information obtained during intake.
- In the review function, work involves the redetermination or review of the clients' case on a periodic basis, to re-verify the clients' eligibility for continued participation in the various services.
Minimum Education and Experience
One year of experience as an Income Maintenance Caseworker; or an equivalent combination of training and experience.
Minimum Training and Experience Requirements for an Income Maintenance Caseworker I - Graduation from an accredited associate degree program in Human Services Technology, Social Services Associate, Paralegal Technology, Business Administration, Secretarial Science, or a closely related curriculum; or graduation from high school and two years of paraprofessional, clerical, or other public contact experience which included negotiating, interviewing, explaining information, gathering and compiling of data, analysis of data and/or performance of mathematical or legal tasks with at least one year of such experience being in an income maintenance program; or graduation from high school and three years of paraprofessional, clerical or other public contact experience which included negotiating, interviewing, explaining information, the gathering and compiling of data, the analysis of data and/or the performance of mathematical or legal tasks; or an equivalent combination of training and experience.
Special Comments
Regular attendance and punctuality are essential. This position must be available during working hours so that eligible clients can receive necessary services. Work includes performing other related duties as assigned.