What are the responsibilities and job description for the Hotline Analyst (Arlington, VA) position at Rand Consulting, LLC?
We are currently sourcing for a government contract that is based in Arlington, VA. The role is a contract role that is for one year with up to 4 yearly extensions.
Role And Responsibilities
The Hotline Analyst will work onsite in Arlington, VA. Our company is looking to hire a motivated and experienced individual, working directly with the government. Below are the Roles and Responsibilities and Qualifications for this role:
info@randconsulting.co
Role And Responsibilities
The Hotline Analyst will work onsite in Arlington, VA. Our company is looking to hire a motivated and experienced individual, working directly with the government. Below are the Roles and Responsibilities and Qualifications for this role:
- Reviewing Hotline complaints received from from various sources to determine whether specific allegations involve fraud, waste, criminal violations, or other misconduct.
- Assisting in research on database trends designed to develop leads of potential fraud, waste, and misconduct.
- Researching and evaluating basic facts, laws, and precedents concerning potential fraud, waste, and misconduct. As required, notating trends and advising the supervisor of the same.
- Assisting in the maintenance of the tracking system, the development of written reports, and the preparation of memoranda/letters.
- Virtual Front Office coverage during hours at the discretion of management
- Preparing reports and presentations in Excel, Visio, and PowerPoint
- Demonstrated knowledge of various methods and techniques for investigating, analyzing, and effecting action on complex problems
- Knowledge of CISCO call center software or related software
- Skill in the use of a wide range of databases
- Strong oral and written communication skills
- Expert knowledge of Excel, Visio, PowerPoint and similar software. This includes sorting, manipulating, and merging data in excel in order to prepare graphs and presentations.
info@randconsulting.co