What are the responsibilities and job description for the Housekeeping Supervisor/Inspector position at Rancho De Los Caballeros Ranch & Golf Club, LLC?
The Housekeeping Supervisor/Inspector is responsible for overseeing daily housekeeping operations to ensure guest rooms and public areas meet the highest standards of cleanliness, safety, and presentation. This role supervises housekeeping staff, conducts daily room inspections, coordinates room status updates with the Front Desk, and ensures compliance with all housekeeping policies and procedures.
Key responsibilities include assigning and monitoring daily workloads, maintaining adequate inventory and supplies, preparing staff schedules, training and developing team members, and ensuring all employees have the necessary equipment and uniforms to perform their duties effectively. The supervisor will also conduct quality inspections, provide coaching and performance feedback, recognize employee achievements, and support a positive and productive work environment.
The position plays an important role in achieving departmental and property financial goals by maintaining operational efficiency, controlling supply levels, and ensuring exceptional guest satisfaction. Additional responsibilities include responding to guest concerns, implementing service improvement initiatives, preparing work orders for maintenance issues, and immediately reporting any safety hazards or security concerns to management.
Candidates must possess strong leadership, organizational, communication, and customer service skills, with the ability to motivate teams and maintain high-quality standards in a fast-paced hospitality environment.
Schedule Requirement: This position requires availability to work all weekends and holidays as part of the regular work schedule.