What are the responsibilities and job description for the Retail Salesperson position at Rancher Hat Bar?
Company Description
Rancher Hat Bar offers a unique and personalized experience, allowing customers to create one-of-a-kind hats. Founded in January 2023 out of a vintage camper trailer, the business quickly expanded to 13 locations nationwide within just nine months, starting with its first store in Folsom, California, and expanding to Scottsdale, Arizona. With a growing team of over 120 employees, Rancher Hat Bar is a nationally and internationally recognized brand with a strong social media presence. The company continues to grow and reach new markets each month, becoming a powerhouse in its industry.
Role Description
We are hiring for full-time and part-time on-site roles for a Hat Tender, located at our Birmingham, AL location. As a Hat Tender, you'll guide customers through the process of designing custom hats, providing exceptional service while ensuring an engaging and enjoyable experience. Responsibilities include assisting customers in selecting styles, materials, and embellishments, maintaining a clean and organized workspace, and ensuring inventory readiness. You will also represent the Rancher Hat Bar brand, fostering a welcoming and creative environment for customers.
Qualifications
- Customer service and communication skills to provide an outstanding experience for clients
- Creative skills and an eye for design to assist customers in customizing hats
- Strong organizational and multitasking abilities to manage multiple customer requests and maintain store presentation
- Attention to detail and ability to work effectively in a fast-paced environment
- Basic understanding of inventory management and handling retail transactions
- Teamwork and collaboration skills to support colleagues and contribute to store goals
- Prior experience in retail, customer service, or creative roles is a plus
- Passionate about fashion, customization, and creating memorable customer experiences