Administrative Assistant

RANA is an award-winning ecological design company. We fuse art & science, creating environments where people & nature coexist. We enable the natural systems and processes of other creatures to come together. We integrate. We fuse. Our clients understand the power of ecology. economically, mindfully logically. They understand that it’s not just about us. Let’s share this place.

Job Description

RANA is seeking an enthusiastic, dependable Administrative Assistant to support the restoration of native landscapes and elevate the experience of customers seeking California native plants. The fast-paced, collaborative environment is best suited to a reliable team-player invested in growing and learning together.

ESSENTIAL FUNCTIONS:

• Answers phones, greets visitors, and tracks leads in CRM.
• Retrieves and distributes mail.
• Maintains accurate electronic and physical files.
• Performs regular inventory audits to ensure the accuracy of nursery availability and availability of internal resources and equipment.
• Manages and contributes to the proper labelling, organization, and reordering of nursery retail stock and retail goods.
• Handles day-to-day customer needs including providing customer quotes, taking customer orders, coordinating order logistics, sourcing and monitoring order fulfillment via phone and email.
• Coordinates orders & shipments with the Nursery Manager, preparing orders to be pulled for projects, creating packing slips, and overseeing the mailing of outgoing packages.
• Ensures that customers are aware of and fully utilizing all of Rana’s capabilities including pre-order, contract growing, horticultural consulting, etc.
• Transports materials between the nursery and office.
• Supports and when necessary, leads: marketing, outreach, and events coordination.
• Occasional regional travel required
• Other duties as assigned

Knowledge and Traits

• Grounded and personable demeanor
• Excellent sales skills and knowledge
• Familiarity with landscape plant stock, knowledge of California natives, Mediterranean and drought-tolerant plants
• Strong customer service orientation
• Ability to learn quickly
• Ability to work well under deadlines, with strong organizational and time management skills
• Strong interpersonal and communication skills, especially by phone and email
• Efficient use of Excel, Microsoft Office Suite, Outlook and other standard office communication software tools
• Must live in the Central Coast area and work in the nursery and office in Carmel
• Valid driver's license and ability to meet company criteria for insurability

Job Type: Full-time

Pay: $22.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Ability to Relocate:

• Carmel, CA 93923: Relocate before starting work (Required)

Work Location: In person

Salary : $22