What are the responsibilities and job description for the Scaled Customer Activation | Partnerships position at Ramp?
About RampAt Ramp, we’re rethinking how modern finance teams function in the age of AI. We believe AI isn’t just the next big wave. It’s the new foundation for how business gets done. We’re investing in that future — and in the people bold enough to build it.Ramp is a financial operations platform designed to save companies time and money. Our all-in-one solution combines payments, corporate cards, vendor management, procurement, travel booking, and automated bookkeeping with built-in intelligence to maximize the impact of every dollar and hour spent. More than 50,000 businesses, from family-owned farms to e-commerce giants to space startups, have saved $10B and 27.5M hours with Ramp. Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables over $100 billion in purchases each year.Ramp’s investors include Lightspeed Venture Partners, Thrive Capital, Sands Capital, General Catalyst, Founders Fund, Khosla Ventures, Sequoia Capital, Greylock, Redpoint, and ICONIQ, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies—Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One—as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart.Ramp has been named to Fast Company’s Most Innovative Companies list and LinkedIn’s Top U.S. Startups for more than 3 years, as well as the Forbes Cloud 100, CNBC Disruptor 50, and TIME Magazine’s 100 Most Influential Companies.About the Role Customer Success Managers on the partnerships team own the activation, growth, and retention of Ramp’s partner-referred customers. As an early member of the team, you will have the opportunity to help build and refine the Partner Success program and define the implementation motion to drive activation and retention.What You'll DoPartner Relationship ManagementBuild and maintain strong, long-term relationships with key partners segments, including Accounting, Private Equity, and Venture CapitalServe as the trusted advisor and advocate for partners, understanding their business models, goals, and challenges.Drive Partner Enablement and Customer ActivationDevelop and deliver partner onboarding and education on the full range of integration and configuration options for Ramp’s suite of productsWork with partners and their customers to drive efficient, thorough, and complete onboarding at scaleWhat You NeedMinimum 5 years of experience in customer success, partnerships, account management, or product operations experienceFamiliarity with partner ecosystem operationsExceptional project management and time managementExcellent verbal and written communicationExperience working with technical counterparts in Product and Engineering to share feedback, troubleshoot, and ideate workarounds as neededDesire to learn our product inside out. Understand why Ramp was built the way it was and know how to communicate this effectivelyProven track record of exceeding quota and/or outperforming key target metricsAbility to anticipate customer needs and position product solutions accordinglyHigh adaptability and ability to thrive in a fast-paced environmentNice to HavesExperience with accounting partners, Private Equity, and/ or Venture CapitalExperience contributing to the development and growth of new teamsFamiliarity with accounting software, including QuickBooks Online, NetSuite, Sage, and Microsoft DynamicsExperience with financial services salesExperience at a high-growth startupBenefits (for U.S.-based full-time employees)100% medical, dental & vision insurance coverage for youPartially covered for your dependentsOne Medical annual membership401k (including employer match on contributions made while employed by Ramp)Flexible PTOFertility HRA (up to $5,000 per year)WFH stipend to support your home office needsWellness stipendParental LeaveRelocation support to NYC or SF (as needed)Pet insuranceReferral InstructionsIf you are being referred for the role, please contact that person to apply on your behalf.Other noticesPursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Ramp Applicant Privacy NoticeCompensation Range: $108K - $287K
Salary : $108,000 - $287,020