Description

Objective

Responsible for the compliance of the Quality Management System and Environmental Management System to applicable standards (ISO-9001, IATF 16949, ISO 14001, etc.), to customer requirements, and to Ramco internal standards.  Responsible for assuring consistent quality of production by developing and enforcing effective work systems, validating processes, and providing clear documentation.

Essential Functions

• Interact with customers to ensure that customer requirements are understood and are met, and to resolve any customer complaints. Participate in customer presentations as necessary.
• Perform all aspects of PPAP development including Process Flow Diagram, FMEA, Control Plan, IMDS submissions, dimensional checking, performance testing, and other activities as required.
• Interact with other company departments to ensure compliance of products with customer requirements, and to provide expertise, as needed, to help resolve production quality issues.
• Understand the requirements of international standards such as IATF 16949 and ISO 14001 and communicate them within the company.  Drive the implementation of practices and procedures to ensure that Ramco is in compliance with these standards.
• Prepare quality documentation and reports by collecting, analyzing and summarizing quality and production data.
• Act as an internal resource to other departments by providing technical expertise on quality, statistical, and fastener subjects including quality standards, fastener standards, APQP, PPAP, structured problem solving (8D), Drill-Deep-Wide, SPC, MSA, DOE, LEAN, etc.
• Act as leader or facilitator for improvement or problem-solving teams, may supervise one or more quality technicians on a project basis.
• Prepare work instructions. 
• Lead the Fast-Response team meetings.
• Use the company MRP system to research lot traceability information and to effectively track or quarantine parts when necessary.
• Work with suppliers, vendors and service providers to ensure that Ramco quality requirements are met.
• Conduct internal QMS/EMS audits, internal product audits, and supplier audits. Report audit results and follow up on any corrective actions. Interact with outside auditors during the 3rd party and customer audits.
• Use customer and 3^rd party computer systems and web sites to ensure the effective transfer of quality-related information between Ramco and its customers and suppliers.
• Update job knowledge by studying trends and developments in quality management, participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.
• Always behave in a safe and professional manner.
• Maintain a cooperative attitude toward other employees and keep a mind-set that always considers the best long-term interests of the company.
• Other duties, as assigned.

Qualifications

Preferred Skills

• ASQ , 6-Sigma or Lean certification.
• Understanding of fasteners, fastener manufacturing, fastener testing, and fastener dimensional and performance standards.

• Familiarity with ISO 9001 or IATF 16949, and ISO 14001.
• Experience with basic measurement tools (calipers, mics, gauges).
• Understanding of statistical subjects (Normal distribution, SPC ).
• Experience with automotive PPAP’s (Flow diagram, FMEA, Control Plan).
• Experience developing work instructions or inspection plans.
• Understanding of the “process approach” to auditing.
• Understanding of structured problem solving (8D, DMAIC, 5-WHY, Drill-Deep-and-Wide).
• Experience dealing with customer complaints and demanding customer representatives.
• Experience dealing with supplier issues.
• Able to routinely interact, in a professional manner, with other company departments.
• Proficient in MS-Office (Excel, PowerPoint, Word).

Required Education 

• 4-year technical degree or equivalent work experience.

Competencies

• Design & Analysis – Identifies, develops, and analyzes tool designs and/or specifications; plans and modifies manufacturing steps. Problem solving – Identifies and resolves problems in a timely and efficient manner; gathers and analyzes information skillfully.
• Interpersonal Skills – Treats others with courtesy and respect regardless of their status or position; keeps emotions under control; approaches others in a tactful manner; maintains confidentiality; effectively separates personal issues and problems from work responsibilities and activities.
• Oral Communication – Speaks clearly, confidently, and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.
• Written Communication – Writes clearly, accurately, and informatively; presents numerical data accurately and effectively; can read and interpret written technical information.
• Teamwork – Contributes to building a positive team spirit; shares knowledge and experience.
• Ethics – Maintains confidentiality; works ethically and with integrity; upholds personal and organizational values.
• Organizational Support – Follows policies and procedures; completes administrative tasks correctly and on time; supports organization’s goals and values.
• Planning / Organizing – Uses time efficiently; strives to understand and satisfy priorities.
• Professionalism – Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments; continuously strives to increase knowledge and skills.
• Quality – Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality; is not satisfied with anything less than 100% conformance with all requirements.
• Quantity – Meets productivity standards; completes work in timely manner; strives to increase productivity; works quickly while maintaining quality of work.
• Safety and Security – Observes safety and security procedures; reports potentially unsafe conditions and security issues.
• Adaptability – Able to deal with frequent change, delays, or unexpected events.
• Dependability – Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with alternate plan; shows a willingness to perform any task required to meet the company’s goals and objectives, and its commitments to its customers.

• Physical Demands

  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

   

  While performing the duties of this job, the individual is regularly required to sit and talk or hear.  The person in this position frequently is required to walk and climb stairs.  Also it is regularly required to stand; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; and stoop, kneel, crouch, or crawl.

   

  The employee must occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, and peripheral vision.

  Work Environment

  The work environment characteristics described here are representative of those that must be met by an employee while performing the essential duties of this position. Reasonable accommodation may be available to enable qualified individuals with disabilities to perform the essential functions.

   

  The Quality Engineer will frequently spend time on the manufacturing floor. While on the manufacturing floor, the employee must wear eye and hearing protection. It is highly recommended to wear Safety-toed shoes while around and on manufacturing equipment.

   

  This job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Ramco Specialties, Inc. Since no job description can detail all the duties and responsibilities that may be required from time to time in the performance of a job, duties and responsibilities that may be inherent in a job, reasonably required for its performance, or required due to the changing nature of the job shall also be considered part of the job holder’s responsibility.

Salary : $75,000 - $90,000