LEAD GATE AND CCTV SERVICE TECHNICIAN

LEAD GATE & CCTV SERVICE TECHNICIAN Join One of Central Florida's Premier Security Technology CompaniesRamco Protective is seeking an experienced Lead Gate & CCTV Service Technician to join our growing team. If you have a strong background in gate operators, access control, CCTV systems, networking, and low-voltage installation, we want to hear from you.This is not an entry-level position. We are looking for a self-motivated technician who can troubleshoot complex systems, lead projects in the field, mentor junior technicians, and deliver exceptional customer service.At Ramco Protective, you'll work with the latest security technology while building a long-term career with a company that continues to grow throughout Florida and the Southeast.Why Join Ramco Protective?

• Competitive pay based on experience
• Company vehicle
• Company-issued tools and equipment
• Medical, dental, and vision insurance
• Paid vacation and holidays
• Career advancement opportunities
• Manufacturer and industry certification training
• Supportive team environment
• Work with cutting-edge access control, surveillance, and gate automation technology

Primary ResponsibilitiesAs the Lead Service Technician, you will be responsible for installing, servicing, troubleshooting, and maintaining:

• Automated gate operators
• Access control systems
• IP and analog CCTV systems
• Video Management Systems (VMS)
• Intercom systems
• Low-voltage infrastructure
• Network-connected security devices

Daily Duties Include

• Diagnose and repair gate operators, barrier arms, sensors, loops, safety devices, and control equipment.
• Install new gate systems, including conduit, wire pulling, concrete work, loop cutting, and welding when required.
• Install and troubleshoot IP and analog surveillance cameras, including PTZ cameras.
• Configure and maintain NVRs, DVRs, and Video Management Systems such as Milestone, ExacqVision, Genetec, and similar platforms.
• Install magnetic locks, electric strikes, card readers, request-to-exit devices, and access control panels.
• Configure access control software, user permissions, schedules, and system integrations.
• Assign IP addresses and configure switches, routers, VLANs, and network communication for security devices.
• Perform preventative maintenance inspections and document service work.
• Provide remote troubleshooting and technical support when possible.
• Participate in an on-call rotation for emergency service requests.
• Train and mentor junior technicians.
• Maintain professional communication with customers while representing Ramco Protective in the field.

Required Qualifications

• Minimum of 3 years of experience installing and servicing commercial electronic security systems.
• Strong knowledge of:
• Gate operators
• Access control systems
• IP networking
• CCTV systems
• Low-voltage wiring
• Experience with manufacturers such as:
• Honeywell
• Continental
• LiftMaster
• DoorKing
• Linear
• Nice/HySecurity
• Milestone
• ExacqVision
• Genetec
• Ability to read wiring diagrams and blueprints.
• Strong troubleshooting and diagnostic skills.
• Excellent customer service and communication skills.
• Valid driver's license with a clean driving record.
• Ability to pass a background check and drug screening.

Physical Requirements

• Lift up to 75 pounds.
• Climb ladders and work from lifts.
• Work outdoors in varying weather conditions.
• Kneel, bend, crawl, and work in confined spaces when necessary.

Preferred Qualifications

• Low Voltage License
• Gate operator certifications
• Networking certifications
• OSHA certification
• Welding experience
• Experience with cloud-based access control platforms
• Experience integrating security systems with mobile applications

Ready to Build Your Career?If you're an experienced security systems technician looking for a company that values your skills, provides opportunities for advancement, and invests in your success, we'd love to meet you.Apply today and become part of the Ramco Protective team, where innovation, professionalism, and customer service drive everything we do.

Benefits:

• Competitive salary package with bonus opportunities.
• Comprehensive health and dental insurance.
• Retirement plan with company matching.
• Generous vacation and personal leave.
• Continuous learning and development programs.
• Company-provided vehicle and cutting-edge technical tools.

How to Apply:

Please send your resume and a cover letter explaining why you
are an ideal candidate for Ramco Protective. Include any relevant
certifications or examples of past work.

Ramco Protective is an Equal Opportunity Employer. We are
committed to fostering a diverse and inclusive workplace for all employees.

Become a pivotal part of our mission to advance security and peace of mind for businesses and communities. Apply now and help us protect the future with Ramco Protective!

Pay: $85,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Fuel card
• Health insurance
• Paid time off

Work Location: On the road

Salary : $85,000 - $100,000