What are the responsibilities and job description for the Area Operations Supervisor - Lexington, KY position at RamClean?
Lexington, Kentucky amp; Surrounding Areas
Location: Lexington, Kentucky and surrounding areas - Frankfort, Georgetown, Nicholasville, Lawrenceburg, and other areas in the Lexington/Central Kentucky area. This position requires frequent travel to Frankfort, KY, to oversee and support operations at a large client account.
Compensation: $65,000/year
Benefits: Gas allowance, Paid Time Off, Medical, Vision, Dental, Life Insurance, 401K with employer match
RamClean is not your average cleaning company. We combine advanced technology, top-tier equipment, and elite teams to deliver reliable, premium service. We don’t race to the bottom on price — we win on reputation, results, and relationships.
We’re one of the fastest-growing privately owned companies in the commercial cleaning industry, and we’re looking for an Area Operations Supervisor who’s ready to take ownership, build strong teams, and keep our clients satisfied. If you’re a natural leader who thrives in a flexible, fast-paced environment, this could be your perfect next move.
This isn’t a clock-in, clock-out kind of role — it’s for someone with initiative, adaptability, and strong leadership instincts.
You might be the right fit if you:
• Switch easily between leading a team meeting, inspecting a client site, and solving an urgent scheduling challenge.
• Coach cleaners on technique just as confidently as you resolve issues with facility managers.
• Thrive in environments where no two days are alike.
• Keep multiple moving parts in sync with strong organizational and tech skills.
• Have the professionalism to handle tough conversations with respect.
• Believe in doing things right the first time — and holding others to the same standard.
Your Mission• Build lasting relationships with clients and staff that result in retention and satisfaction.
• Lead a reliable, well-trained, high-performing team.
• Master “The RamClean Way” — our systems, standards, and tech tools.
• Keep operations running smoothly, even when the unexpected happens.
• Drive improvements in efficiency, safety, and service delivery.
Key Performance Goals• Training Completion: 100% on-time for new hires and underperforming staff.
• Overtime Control: Maintain OT % at or below branch target, with variances documented and corrected.
• Safety Standards: ≥ 95% toolbox talk completion; ≥ 98% PPE and process audit pass rate.
What You’ll Do• Lead and manage janitorial staff across multiple Lexington-area sites.
• Oversee scheduling, inspections, and quality control to maintain premium service standards.
• Partner with recruiting to hire and onboard top performers.
• Daily reporting and reviewing using GPS-based mobile app (Swept) - approving hours, identifying GPS errors, etc.
• Coordinate with sales and operations to onboard new clients and specialty services.
• Performing comprehensive account inspections to maintain excellence in service delivery and client satisfaction.
• Manage supply ordering and inventory.
QualificationsRequired:
• 2–4 years in janitorial/facility or multi-site service leadership.
• Strong people leadership and customer communication skills.
• Comfort with mobile apps for time, inspections, and messaging (Swept preferred).
• Working knowledge of safety practices (PPE, chemical handling, slips/trips).
• Valid driver’s license, reliable transportation, and ability to work some 2nd/3rd-shift audits.
Preferred:
Salary : $65,000