What are the responsibilities and job description for the Member Growth & Engagement Coordinator position at Ramba Consulting Group, LLC?
Company Description Ramba Consulting Group, LLC is a governmental consulting firm based in Tallahassee, Florida, with deep professional and political experience in state and local government. The firm partners with governmental and commercial clients to provide strategic services and solutions across a wide range of public policy areas. Core specialties include local government issues, utilities, taxation, franchise matters, environmental regulation, and administrative rule-making. Led by founding manager David E. Ramba, the firm focuses on guiding clients through complex legislative, regulatory, and governmental processes. Team members work in a dynamic environment where public policy, advocacy, and client service intersect.
Role Description The Member Growth & Engagement Coordinator is a full-time, on-site role located in Tallahassee, FL. This position is responsible for supporting membership development and engagement initiatives, including identifying prospective members, coordinating outreach, and maintaining accurate member records. Day-to-day responsibilities include managing member communications, drafting email campaigns, updating membership materials, and assisting with the planning and execution of events, meetings, and briefings. The coordinator will track engagement metrics, support member onboarding, and respond to member inquiries in a timely, professional manner. The role works closely with internal teams to ensure consistent messaging, strong relationships with members, and alignment of engagement activities with organizational goals.
Qualifications
Role Description The Member Growth & Engagement Coordinator is a full-time, on-site role located in Tallahassee, FL. This position is responsible for supporting membership development and engagement initiatives, including identifying prospective members, coordinating outreach, and maintaining accurate member records. Day-to-day responsibilities include managing member communications, drafting email campaigns, updating membership materials, and assisting with the planning and execution of events, meetings, and briefings. The coordinator will track engagement metrics, support member onboarding, and respond to member inquiries in a timely, professional manner. The role works closely with internal teams to ensure consistent messaging, strong relationships with members, and alignment of engagement activities with organizational goals.
Qualifications
- Strong communication and relationship-building skills, including clear writing, professional phone and email etiquette, and confident interpersonal interaction.
- Organizational and administrative abilities, such as managing databases or CRM systems, maintaining accurate records, and coordinating schedules, meetings, and events.
- Experience with outreach and engagement activities, including membership recruitment, customer or client service, and follow-up to strengthen ongoing relationships.
- Proficiency with common office software (e.g., Microsoft Office or Google Workspace) and basic data tracking or reporting for membership and engagement metrics.
- Ability to work on-site, prioritize multiple tasks, meet deadlines, and adapt to changing priorities in a fast-paced governmental consulting environment.
- Critical thinking and problem-solving skills, with attention to detail and a commitment to accuracy and confidentiality in handling member information.
- Familiarity with Florida state or local government processes, public policy, or political environments is preferred.
- Associate or bachelor’s degree in communications, public administration, political science, business, or a related field, or equivalent relevant experience.