What are the responsibilities and job description for the Front Desk position at Ramada Spokane Airport?
Job Overview
We are seeking an energetic and detail-oriented Front Desk Associate to be the welcoming face of our establishment. In this vital role, you will manage guest interactions, handle administrative tasks, and ensure smooth daily operations at the front desk. Your enthusiasm and organizational skills will help create a memorable experience for every guest while supporting the overall efficiency of our team.
Responsibilities
- Greet guests warmly and provide excellent customer service at all times
- Manage multi-line phone systems to handle inquiries, reservations, and guest requests efficiently
- Check guests in and out using computer literacy and office management software
- Maintain accurate records through data entry, filing.
- Assist with calendar management and scheduling for staff and events
- Handle clerical tasks such as proofreading documents, managing correspondence, and maintaining office supplies
- Support client communication efforts by providing timely information and support via phone or in person
Requirements
- Proven clerical or office experience with strong organizational skills
- Supervisory experience is preferred
- Multi task a d handle guest complaints .
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Pay: $18.50 - $21.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Retirement plan
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $19 - $21