What are the responsibilities and job description for the Courtesy Clerk/Grocery Bagger position at Ralphs?
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.Minimum Position Qualifications:
- Customer Service skills
- Effective communication skills
Desired Previous Job Experience
- Retail Experience is preferred but not necessary
We continuously accept applications for roles like the one posted. Our team regularly reviews submissions and will contact applicants should a position become available that aligns with the applicant's qualifications and our organizational priorities.Essential Job Functions:
- Courtesy Clerk/Grocery Bagger is responsible for bagging groceries at check out for customers
- Associate will strive for at least five items in the bag while ensuring that contents or items are not damaged.
- Courtesy Clerk/Grocery Bagger follows best practices for bagging items in various types of bags (reusable/plastic/paper).
- Associate will assist in removing customer's merchandise from bottom of bascart for checkout.
- Courtesy Clerk/Grocery Bagger will offer to help customers with loading bags into their car.
- Perform basic shelf conditioning.
- Inform customers of grocery specials.
- Return merchandise to store shelves.
- Gather bascarts and return them to designated areas.
- Clean spills, collect and pick up trash inside store and parking lot.
- Clean all areas inside and outside of store.
- Handle and assemble seasonal merchandise.
- Understand the store's layout, locate products, and conduct price checks for cashiers.
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions, accidents, or issues and notify store management.
- Adhere to all food safety regulations and guidelines.
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- Adhere to all local, state and federal laws, and company guidelines.
- Ability to work cooperatively in high paced and sometimes stressful environment.
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
- Ability to act with honesty and integrity regarding customer and business information.
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
- Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
- Must be able to perform the essential functions of this position with or without reasonable accommodation.