What are the responsibilities and job description for the Marketing Coordinator position at Ralph Brennan Restaurant Group?
The Ralph Brennan Restaurant Group is a cornerstone of New Orleans hospitality. Our marketing team manages high-volume concepts, city-wide traditions, and a complex web of digital and print assets.
We are looking for a Marketing Coordinator to own the day-to-day execution that keeps our brands running smoothly. This role reports to our marketing team, acting as the primary support for promotions, brand identity, and guest engagement. If you are a high-energy "doer" who thrives on organization and follow-through, this is your seat at the table.
Primary Responsibilities
You will take the lead on the essential workflows that drive our guest experience:
- Digital Presence & Maintenance: Ensure our "online front doors" are accurate. You’ll handle frequent menu updates across multiple websites and keep business listings (Google, Yelp, OpenTable) current.
- Community & PR Logistics: Assist in coordinating media visits and content creators. You’ll also assist in coordinating community partnerships and tracking our corporate giving/donation requests.
- Brand Asset Support: Support the logistics of our physical brand. This includes auditing menu paper inventory, ordering signage, and ensuring every location is stocked with the collateral they need.
- Guest Relations and Reputation Management: Monitor and respond to community feedback, direct messages, and reviews with a professional, brand-aligned voice.
- Retail & E-Commerce: Support the fulfillment side of our business, retail inventory tracking, and order shipping.
Who You Are: We are looking for a detail-obsessed professional who thrives in a fast-paced hospitality environment.
- A Natural Organizer: You find deep satisfaction in a completed checklist and an updated calendar. You can juggle multiple restaurant concepts without breaking a sweat.
- An Adaptable Communicator: You can write a professional response to a guest inquiry one minute and coordinate a media reservation the next.
- A Proactive Problem Solver: You don’t just wait for instructions; you see a menu that needs updating or a low inventory of business cards, and you take action.
- Tech-Fluent: You’re comfortable with the "basics" (Meta, Google, Yelp) and have a hunger to learn tools like Squarespace, Canva, or OpenTable.
Why Join Our Table?
- A Front-Row Seat: Gain unparalleled experience working with some of the most respected names in the New Orleans culinary world.
- Mentorship: Work directly under two seasoned Marketing Managers who are eager to help you grow your career in hospitality and brand management.
- Flexibility & Impact: A part-time schedule that offers real responsibility. You aren’t just "helping out"—you are a critical part of how our restaurants succeed.
Ready to join the team?
If you have a passion for New Orleans hospitality and an eye for the details that make a brand great, we want to meet you. Please submit your resume along with a brief note telling us about your favorite New Orleans dining memory.
Location: New Orleans, LA
Schedule: Part-Time (20-25 hours per week) | Compensation: Based on Experience