What are the responsibilities and job description for the BMW Product Genius position at Rallye Motor Company?
The Rallye Motor Company, Long Island's premier luxury automotive group, has an immediate opportunity for a BMW Product Genius with Rallye BMW! Seeking reliable, motivated individuals with a passion for automotive excellence, looking to join a team whose values are based in kindness, teamwork, and delivering the highest caliber of customer service! The BMW Genius is responsible for delivering comprehensive product information throughout the sales and aftersales processes.
Responsibilities for this position include:
- Maintain strong knowledge of BMW products, services, and processes through on-the-job-training to answer customer questions effectively and promote a high quality BMW image.
- Address client issues in a timely and effective manner; be available by phone and in the dealership to assist with any technological issues.
- Keep track of daily deliveries, assist salespeople, and thoroughly explain all the features of vehicles to clients.
- Assist in ensuring the safe and proper maintenance and use of physical resources such as exterior display and parking, showroom area, display systems, and demonstrator vehicles.
- Travel to clients’ homes as necessary for at-home deliveries and technology tutorials.
- Assist in dealer swaps when needed.
- Perform physical functions accurately and on time by actively listening and carefully following instructions and procedures.
The Rallye Motor Company is committed to attracting and retaining a talented and diverse workforce that supports our culture of customer service and automotive excellence. We strive to provide the Rallye team members with a variety of career opportunities that promote personal growth & learning, work-life balance, and equality. Our superior benefits and focus on employee growth and development along with the high earning potential are just a few reasons you will want to consider joining Rallye!
PAY RANGE: $20 Hourly Commission
- Previous BMW Genius experience required
- Excellent customer service skills, ability to go above customer expectations
- Excellent verbal and written communication skills. By phone, in-person, and email/text.
- Excellent organizational skills with attention to detail.
- Ability to multitask and complete tasks on schedule
- Proficient in Google Email, Sheets, Calendar.
- A clean/valid New York State Driver’s License
- Great benefits package including medical, dental and vision coverage for employee & family!
- Company paid life insurance and optional additional coverage.
- Voluntary short term and long term disability available.
- Additional voluntary benefits including Aflac and LegalShield!
- Paid time off!
- Paid holidays!
- 401K plan.
- Employee Assistance Program.
Salary : $20