What are the responsibilities and job description for the Shift Manager position at Rally's?
PURPOSE OF YOUR WORK
At Rally's we make a difference in people’s lives by serving our Teams, and Guests. As a member of the franchise team, you will assist the General Manager thru managing successful shifts, by achieving sales and profits goals, executing procedures and providing excellent Guest and Team service. The Shift Manager will support the restaurant and General Manager to ensure we are 1st Choice for our Guests and Employees.
HOW YOU MAKE A DIFFERENCE EVERYDAY
- Building sales and profits by promoting Guest satisfaction and managing restaurant operations
- Escalating any concerns or recommendations with the restaurant, employees, or Guests to the General Manager
- Ensuring policy and procedures are being followed on shifts Training Team Members on Company operations, policies and procedures and Guest service
- Identifying and responding to complaints and policy and procedures violations
- Helping ensure the restaurant is a safe, clean and fun environment for our employees and Guests!
YOU'VE GOT THIS?
- 1-2 years restaurant management experience, preferably in Quick Service Restaurants (QSR)
- Basic math skills
- Ability to work flexible schedule and extended hours
- High energy to keep up with our fast-paced environment
- Commitment to our core values of integrity, service, excellence, and courage to be bold & grow
WHAT’S IN IT FOR YOU?
- Operations Excellence: Our team expects and delivers nothing but the best
- Training & Development: We bring out the best by ensuring everyone gets well trained
- Personal & Career Growth: You can do more, get more, and be more at Rally's
- Plans as well as recognition programs including bonuses and opportunities for advancement