What are the responsibilities and job description for the Patient Services Representative - Urgent Care position at Raleigh Orthopaedic Clinic?
Patient Services Representative - Full-Time Position - Wakefield Location
We’re seeking a detail-oriented and highly personable Patient Services Representative to join our team at our Wakefield Urgent Care. This role is vital to ensuring a seamless experience for every patient from the moment they walk through our doors.
Key Responsibilities:
- Greet patients and visitors with warmth and professionalism
- Accurately collect and input patient information into the electronic health record system
- Verify insurance coverage and obtain necessary authorizations
- Handle incoming calls and front desk correspondence
- Collaborate with clinical and administrative staff to provide outstanding service
What You Bring:
- Exceptional attention to detail and accuracy
- Commitment to delivering top-tier customer service
- Ability to thrive in a fast-paced environment while juggling multiple tasks
- Ability to build and maintain positive, effective working relationships with co-workers, providers, and patients
- At least 1 year of experience in a medical office setting is required
Schedule:
- This position works three 13-hour shifts per week. The schedule rotates weekly and some weekend work is required as part of the rotating schedule.
Benefits:
- Full medical, dental, and vision coverage with FSA and HSA options
- Retirement plan with employer contributions
- Company-paid life insurance
- Paid Time Off program
Compensation:
- $17.50–$23.50 per hour, based on experience
Salary : $18 - $24