What are the responsibilities and job description for the Patient Services Associate position at Raleigh Neurology Associates, P.A.?
Raleigh Neurology Associates is one of the largest and most trusted neurology practices in the southeastern United States, serving over 250,000 patients in the community. Renowned for its highly-qualified providers and state-of-the-art facilities, the practice specializes in diagnosing and treating a wide range of neurological disorders. With a commitment to quality care, Raleigh Neurology combines expertise with advanced resources to improve patient outcomes and experiences. The practice is dedicated to serving patients with excellence, compassion, and innovative treatment options.
This is a full-time on-site role for a Patient Services Associate located in Garner, NC. The position involves scheduling patient appointments, managing phone communications, and providing administrative support to ensure smooth and efficient operations in a medical office setting. The associate will interact with patients to address inquiries, assist with check-ins and check-outs, and work collaboratively with the team to deliver exceptional patient care.
- Strong skills in Appointment Scheduling and maintaining efficient workflows
- Proficiency in Phone Etiquette and a professional, customer-focused approach
- Excellent Communication abilities, both written and verbal
- Experience in a Medical Office setting with knowledge of Medical Terminology
- Proficiency in using office software and scheduling programs
- Ability to work in a team-oriented environment and prioritize tasks effectively
- A commitment to delivering patient-centered care and maintaining confidentiality
- High school diploma or equivalent required; additional certifications in medical office administration are a plus