QA Lead - EC Marketplace Development Department (ECMPD)

Job Description: Business Overview Rakuten is one of the leading e-commerce companies in the world. Our mission is to empower people and society through the internet while aiming at becoming the Global Innovation Company. Department Overview The EC Marketplace Development (ECMPD) Department is a core technology division within Commerce & Marketing Company, Rakuten Group, Inc. We are responsible for developing and enhancing the online systems that power Rakuten Ichiba - Japan's largest internet shopping mall. Rakuten Ichiba boasts a significant market presence and consistent growth, making it a dynamic e-commerce ecosystem. Our mission in ECMPD is to deliver top-tier shopping entertainment for our users and to empower our merchant partners with advanced tools. Join us in shaping the future of e-commerce in Japan. Why We Hire Rakuten Group, Inc provides services to millions of users and is expanding rapidly, but we don’t believe in growth without quality. Therefore, we are looking for a very talented and enthusiastic QA Lead capable of building up our team so we can assure the reliability and scalability of our services. Position Details - As a QA Lead, actively participate in projects and be responsible for everything from planning - QA implementation to execution and reporting. - Improve testing processes and promote required standardization. - Take the initiative in coordinating and negotiating with other companies, other departments within the company, and offsite with whom we have cooperative relationships, and strive to provide better outputs quickly. - Review and provide feedback on test specifications and test cases. Work Environment Our QA team, formed by 5 to 10 members, has a global working environment were both English and Japanese are used. The QA knowledge of the team is constantly improved through Overseas Conferences and weekly certification study sessions like ISTQB, and we maintain a healthy work-life balance (average overtime of 20-30 hours monthly, depending of the team). Also, we conduct regular 1on1 meetings to create a safe, comfortable working environment. Mandatory Qualifications: - Over 5 years of experience in Application test design/implementation - Experience in API / UI test automation development and non-functional testing - Knowledge equivalent to the ISTQB Foundation Level - Ability to communicate while involving stakeholders Desired Qualifications: - Test planning / design / impolementation experience - Internet Service Industry knowledge and experience - e-Commerce domain knowledge - Service-Oriented Soft Skills - Proactively involves others in order to solve problems or improve the situation. - Having inquiring mind for various issues/items. - Having passion to learn continuously in a fast-moving environment. - Must be able to communicate effectively with various stakeholders, as well as other QA team members. - Willing to tackle new challenges and drive improvements, NOT satisfied with the status quo and routine work. - A good team-worker who promotes team-working culture within and outside of the team. Additional information on Location Rakuten Crimson House (Setagaya) 　　 Additional information on English Qualification TOEIC Score 800 or above (or similar level of English ability or a University Degree earned in an English-speaking country) In this case, it is necessary to achieve a TOEIC Score exceeding 800 after joining Rakuten in order to be eligible to become a regular employee. If no evidence is available to prove the qualifications denoted above, taking an IP test, organized by Rakuten, during selection process is required. #Engineer #applicationengineer #commercecompany #Rakutenichiba Languages: English (Overall - 3 - Advanced), Japanese (Overall - 3 - Advanced) In Japanese, Rakuten stands for ‘optimism.’ It means we believe in the future. It’s an understanding that, with the right mind-set, we can make the future better by what we do today. So we challenge ourselves to evolve, innovate and experiment, to create a better, brighter future for everyone. Today, our 70 businesses span e-commerce, digital content, communications and fintech, bringing the joy of discovery to almost 1.3 billion members across the world. If you have any trouble logging in, please contact us here Rakuten Group, Inc.: rakuten-recruiting-info@mail.rakuten.com *Please read the Application Requirements(EN) / 募集要項(JP) before applying. Our Diversity & Inclusion Policy and Application Documents Rakuten’s corporate mission is to “contribute to society by creating value through innovation and entrepreneurship.” We foster a culture that provides equal opportunities to those who share this founding philosophy and take on the challenge to transform society, regardless of age, gender, nationality, or any other status. Diversity is one of Rakuten's core strategies and a driving force for innovation. Because of this, you are not required to submit any of the following information in order to apply for our job positions. - Gender - Age - Photo - Nationality* - Information not related to business, such as ideological beliefs, family structure, etc. * For legal compliance, we may ask you about your work eligibility. See the details