What are the responsibilities and job description for the AI Product Sales - Enterprise Solution Development Department, Group Sales Division(GSD) position at rakuten?
Job Description: Department Overview Our organization is dedicated to solving fundamental business challenges for corporate clients through the implementation and practical use of AI. Centered on AI products developed within Rakuten Group, such as Rakuten AI for Business, we drive the entire process for enterprise clients, from proposal development and deployment support to ongoing adoption and utilization. Our solutions are already being introduced across a wide range of industries, including healthcare, nursing care, manufacturing, and tourism. A key attraction of this position is the opportunity to propose AI-driven solutions tailored to the challenges of each industry. Why We Hire As we expand the delivery of AI products for enterprise clients, we are looking for talent who can lead proposal activities and drive the full cycle from opportunity creation and closing to successful implementation, while coordinating both internal and external stakeholders. This role goes beyond conventional sales activities and is expected to cover customer issue analysis, solution proposal design, implementation support, and the development of a scalable and repeatable sales model. Position Details Structure customer issues and define current-state and future-state business requirements, then design AI use cases and proposal stories Develop account plans, manage pipelines, and formulate and execute sales strategies Prepare proposals and presentation materials, present to decision-makers, and negotiate pricing and contract terms Plan and drive PoC and implementation projects, including scope, KPIs, delivery structure, schedule, and risk management Manage execution from proposal through implementation in collaboration with relevant internal departments Standardize repeatable winning patterns by developing proposal templates, building case studies, preparing sales materials, and sharing knowledge across the organization Work Environment The team currently consists of just under 20 members, covering functions such as sales, customer enablement, business development, and product management. Each member plays a broad role in driving business growth, and the organization is expected to continue expanding in line with the growth of the corporate AI business. Mandatory Qualifications: At least 3 years of experience in sales or consulting for intangible B2B offerings such as SaaS, IT solutions, or consulting services Practical experience in structuring customer issues, creating proposals and presentation materials, and leading deals through closing Experience driving projects forward while coordinating multiple departments, including technical and legal teams Japanese: business level or aboveDesired Qualifications:Sales experience in AI-related products or services Experience in enterprise solution sales or presales, including responding to RFPs Experience leading initiatives as a team leader or project manager English: business level or above Additional information on Location Futakotamagawa Rise Office Additional information on Transfer There is a possibility of domestic and overseas business travel and relocation. Able to rapidly iterate through hypothesis-building, validation, and improvement with a strong focus on customer value Able to structure complex issues and lead alignment and consensus-building Able to continuously learn in a fast-changing environment and stay committed to delivering results In Japanese, Rakuten stands for ‘optimism.’ It means we believe in the future. It’s an understanding that, with the right mind-set, we can make the future better by what we do today. So we challenge ourselves to evolve, innovate and experiment, to create a better, brighter future for everyone. Today, our 70 businesses span e-commerce, digital content, communications and fintech, bringing the joy of discovery to almost 1.3 billion members across the world. If you have any trouble logging in, please contact us here Rakuten Group, Inc.: rakuten-recruiting-info@mail.rakuten.com *Please read the Application Requirements(EN) / 募集要項(JP) before applying. Our Diversity & Inclusion Policy and Application Documents Rakuten’s corporate mission is to “contribute to society by creating value through innovation and entrepreneurship.” We foster a culture that provides equal opportunities to those who share this founding philosophy and take on the challenge to transform society, regardless of age, gender, nationality, or any other status. Diversity is one of Rakuten's core strategies and a driving force for innovation. Because of this, you are not required to submit any of the following information in order to apply for our job positions. - Gender - Age - Photo - Nationality* - Information not related to business, such as ideological beliefs, family structure, etc. * For legal compliance, we may ask you about your work eligibility. See the details