What are the responsibilities and job description for the Customer Support Specialist (Front office) position at Raise the Bottom Addiction Treatment?
Raise the Bottom is a busy outpatient substance abuse treatment facility with currently 3 locations in Boise, Nampa and Pocatello. We are searching for a Customer Support Specialist to join our team and work from the Boise Office! The ideal candidates are honest, non-judgmental and have a passion for helping those who suffer from addiction. The Customer Support Specialists primary roles (3) are checking patients in (front desk), completing new patient intakes and faxing / receiving medical records.
RTB specializes in Medication Assisted Treatment and thus, we utilize Methadone, Suboxone and other medications in conjunction with counseling. We are not an abstinence only substance abuse treatment facility.
Our hours are as follows:
- Monday - Friday: 6am - 12am
- Saturday - 7am - 11am (currently closed)
- Sunday: CLOSED
This is a full time position, and requires an early morning, 5:45 am start, Monday - Friday, with rotating Saturday shifts.
Starting wage is $18.00 / hr.
Raise the Bottom offers outstanding medical benefits along with vision, dental, 401k plan, YMCA gym membership and a generous PTO plan that begins accruing upon hire and increases based on years of service.
Our PTO plan is as follows:
· 11 Paid Federal Holidays, AND
· 0-24 months – 15 days
· 25 – 60 months – 20 days
· 61 – 120 months – 25 days
· 121 months and above – 30 days
Medical benefits will be available on the 1st day of the month following your month of hire.
Raise the Bottom is locally owned and operated and thus, decisions, policies and changes are made right here, in real time, with no red tape. RTB has a great, team-oriented atmosphere and we believe in keeping both our patients and employees healthy and happy! If you are interested in this position, please submit your resume.
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $18