What are the responsibilities and job description for the Automotive Parts Counter Representative position at Rairdon Auto Group?
Subaru of Auburn is hiring immediately for an experienced Parts Counter Representative to join our group of stores. We provide an exciting and challenging environment to develop or continue your personal and professional growth. We invite you to experience the high-quality professional environment that our culture provides, with amazing potential for advancement and an excellent compensation package. We do not just offer you a job, we invite you on a journey.
Our progressive and busy parts department offers a unique opportunity for the right individual.
We are multi-franchise automotive dealer group made up of both domestic and import car lines with multiple locations searching for team members with the following skills and attributes.
About you:
Ideal applicant takes pride in their work and understands the quality of service our customers expect.
* Provide Outstanding Customer Service
* Great Communication Skills
* Desire To Succeed
* Proven Sales Leader
* Background In Automotive Parts Sales
* Dependable
About us:
Well-established parts department that is respected for exceptional customer service.
* Aggressive Pay Plans
* Large Customer Base
* Managers That Care
* Ongoing Training
* 5 Day Work Schedule
* Well Stocked Parts Department
* Paid Holidays
Job Type: Full Time
Wages: $36,000 to $70,000 / yr DOE
Pay: Base Commission
Benefits:
- Medical, Vision, and Dental Insurance
- Voluntary Short Term Disability Insurance
- Voluntary Accident Insurance
- Critical Illness Insurance
- Hospital Indemnity Insurance
- 6 Paid Holidays
- 401k plan with match, subject to completion of the introductory period and other eligibility requirements
Paid Time Off (PTO): All new employees earn 1 hour of paid time off for every 40 hours worked in compliance with the applicable state paid sick leave law. Following 36 months of continuous service, full-time employees earn an additional 40 hours of PTO each anniversary year; following 120 months of continuous service, full-time employees earn 80 hours of PTO each anniversary year, according to terms of PTO policies.
Responsibilities
* Provide high level service to both internal and external customers.
* Communicate with staff and customers in a friendly and professional manner.
* Attend to customer inquiries via phone, email and in person.
* Utilize electronic parts catalog and websites to source parts, accessories and information.
* Provide accurate pricing and availability for retail, wholesale and internal customers.
* Generate parts invoices and collect payment.
* Place order for parts, accessories, tires and supplies from manufacture and various suppliers.
* Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock.
* Locate out-of-stock parts from outside sources and submit an emergency order, if necessary.
Qualifications
* Minimum of one year dealership parts counter experience required.
* Subaru experience a plus.
* Applicants must be 18 years or older, pass a background check and drug free.
* High School Diploma or equivalent.
* Strong interpersonal and time management skills.
* General automotive knowledge and component terminology.
* Experience working with Microsoft Windows and Microsoft Outlook.
* Ability to lift and carry object up to 50lbs independently on flat surface, up stairs and ladders.
* Ability to calculate figures/amounts including; discounts and percentages.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Salary : $36,000 - $70,000