What are the responsibilities and job description for the Breakfast Attendant(Weekends) Hamburg Area position at Rainmaker Hospitality?
Guest Service
- Greet guests warmly and proactively offer assistance with breakfast selections.
- Maintain a friendly, professional presence in the Gallery and breakfast area.
- Respond promptly to guest requests, questions, and concerns, escalating issues to the Gallery Host or MOD when needed.
- Monitor guest flow and seating availability to ensure a smooth breakfast experience.
- Prepare, portion, and present breakfast items according to Hyatt Place brand standards.
- Ensure all food items are fresh, properly labeled, and replenished throughout service hours.
- Follow all food safety and sanitation guidelines, including temperature logs and safe handling procedures.
- Set up and break down the breakfast area, including equipment, serving stations, and utensils.
- Maintain a clean, organized breakfast area, including counters, tables, beverage stations, and floors.
- Wash dishes, utensils, and equipment as needed.
- Ensure all equipment is functioning properly and report maintenance issues promptly.
- Complete daily, weekly, and monthly cleaning tasks as assigned.
- Assist Gallery Hosts with light tasks during peak periods (e.g., stocking, clearing tables, supporting front desk flow).
- Monitor inventory levels and communicate shortages or ordering needs to the MOD.
- Follow all Hyatt Place policies, procedures, and safety standards.
- Support a positive team environment and uphold Hyatt’s commitment to hospitality and care.
- Previous food service or customer service experience preferred.
- Ability to work early morning shifts, weekends, and holidays.
- Strong communication skills and a guestfocused mindset.
- Ability to stand for extended periods and lift up to 25 lbs.
- ServSafe or foodhandler certification preferred (or willingness to obtain).
- Guest Engagement – Warm, attentive, proactive service.
- Reliability – Consistent punctuality and dependability.
- Teamwork – Supports colleagues and contributes to a positive work environment.
- Attention to Detail – Maintains brand standards in food quality and cleanliness.
- Adaptability – Handles fastpaced, highvolume periods with professionalism.