Front Desk Reception for Dental Office

Job Overview
Join our dynamic dental practice as a Front Desk Receptionist, where you will be the welcoming face and first point of contact for our patients. This energetic role involves managing patient interactions, scheduling appointments, verifying insurance, and supporting the smooth operation of the clinic. Your enthusiasm and organizational skills will help create a positive experience for every patient while ensuring efficient office workflow. We are seeking a motivated individual with strong communication skills and a passion for providing exceptional patient service in a fast-paced dental environment.

Duties

• Greet patients warmly and professionally, ensuring a friendly and welcoming atmosphere
• Schedule, reschedule, and confirm patient appointments using dental practice management OpenDental
• Verify insurance coverage, process payments, and handle billing inquiries with accuracy and attention to detail
• Manage incoming phone calls using multi-line phone systems, demonstrating excellent phone etiquette and communication skills
• Maintain accurate and organized dental records, including medical history, treatment plans, and documentation review
• Assist with patient intake procedures, including collecting medical history and updating electronic health records
• Support office administrative tasks like filing, faxing, data entry (10 key typing), and managing medical records in compliance with HIPAA regulations
• Collaborate with clinical staff to ensure smooth clinic operations and effective care plans delivery

Qualifications

• Proven experience in a dental front desk role with strong knowledge of dental terminology
• Familiarity with dental practice management software such as OpenDental
• Knowledge of insurance verification processes and HIPAA compliance standards
• Excellent customer service skills with the ability to handle sensitive information discreetly and professionally
• Strong computer skills including Microsoft Office Suite (Word, Excel)
• Previous dental office experience is required
• Exceptional organizational skills with attention to detail in documentation review and office management tasks

Join us to be part of a vibrant team dedicated to delivering outstanding patient care! Your enthusiasm for healthcare administration combined with your commitment to excellence will make a meaningful difference in our patients’ experiences every day.

Pay: $21.00 - $24.00 per hour

Work Location: In person

Salary : $21 - $24