What are the responsibilities and job description for the IT Field Technician position at Rainbow tech LLC?
Rainbow Tech LLC is seeking a dependable Entry-Level Field Technician to support DSL, copper telecom, coax distribution, satellite systems (Dish & DirecTV), and basic network equipment in hospitality and multi-dwelling environments.
This position requires travel within approximately 100 miles of your home base. Travel is not required every day, but we stay consistently busy.
This is a hands-on role. You must be comfortable working in telecom closets, IDFs, ceilings, and rack environments.
Minimum Requirements (Required)
- Basic understanding of DSL over copper pairs
- Familiarity with 66 and 110 blocks
- Ability to tone and identify copper pairs
- Understanding of no-dial-tone and line continuity troubleshooting
- Basic coax knowledge (splitters, signal path, connectors)
- Familiarity with Dish Network and/or DirecTV systems
- Comfortable working in MDF/IDF environments
- Professional communication skills
Preferred Experience
- DSL troubleshooting experience
- Experience with DSLAM environments
- Satellite headend or launch amp familiarity
- Basic networking knowledge (IP addressing, switches, PoE awareness)
- Experience replacing modems, APs, or switches
- Hospitality or hotel experience
Responsibilities
- Troubleshoot DSL connectivity and copper issues
- Trace and identify pairs from MDF to IDF
- Test and repair coax signal paths
- Assist with Dish and DirecTV system troubleshooting
- Replace patch cables, wall plates, modems, and power supplies
- Verify power at equipment (including UPS checks)
- Provide labeled before/after photos
- Complete clear documentation before leaving site
- Communicate findings with remote engineering support
- Must have reliable transportation
Travel & Compensation
- Travel up to 100 miles from home base
- Fuel reimbursement provided
- Cellphone reimbursement provided
- Company laptop provided
- Meters and specialty tools provided
- Paid training
- Consistent workload
What We’re Looking For
- Mechanically inclined and detail-oriented
- Process-driven (no guessing or shortcuts)
- Able to work independently onsite
- Teachable and willing to grow into networking roles
- Professional with clients and property staff
Job Types: Full-time, Part-time
Pay: $18.00 - $26.00 per hour
Work Location: In person
Salary : $18 - $26