Health Information Management (HIM) Support Specialist - Full Time

Title: Health Information Management (HIM) Support Specialist – Full Time

Location: Jefferson Office

Position Type: Full Time, 0.8 FTE, Hourly, 32 Hours/Week

Schedule Requirements: Position could be structured as 5 days (6-7 hours/day) or 4 days (8 hours/day) a week.

Be the Difference!

Make a meaningful impact in the lives of others. Rainbow Community Care is highly regarded for excellence in hospice, palliative, and guided care and invites you to join in our mission of enhancing lives throughout aging, illness, and loss.

Purpose of the Position

This position will be responsible as a member of the administrative support team for maintaining, incorporating, and accurately accounting for all medical records information on each patient consistent with Rainbow Community Care (RCC) policies and procedures.

Key Responsibilities

• Maintains files of necessary patient records in both paper and electronic formats according to state and federal law.
• Maintains current census report and corresponding level of care for auditing purposes.
• Works closely with referrals/admissions staff as needed including taking referrals, creating, acquiring and processing referral and admission records, verifying eligibility and benefits, initiating patient electronic medical record, communicating with physicians and team in a timely manner.
• Ensure that the clinical team is aware of referrals and facilitates admission visit(s) in collaboration with admission team and/or patient, family, and facility.
• Assists in determining admission type and obtains all relevant patient medical records for eligibility and care coordination on referral and ongoing.
• Reviews records for payors, external agencies, diagnosis, and pertinent demographic information and communicates to team.
• Prepares and reviews Medicare, Medicaid and private insurance verification for coverage and/or billing.
• Documents appropriate information in the medical record in a timely manner.
• Closes and audits patient records on deceased and discharged patients.
• Reviews patient records for accuracy and completeness.
• Maintains effective communication with others, both inside and outside the department, to give or obtain needed information.
• Provides back-up support to the Health Information Management Coordinator as required.
• Works closely with HIPAA Privacy and Security officials to identify risk areas and maintain compliance with HIPAA policy and procedures.

Professional Qualifications:

• High school graduate: college experience preferred.
• Recent experience with medical records system in home care/hospice agency preferred.
• Demonstrated knowledge of medical terminology.
• Demonstrated ability to perform detailed work in a timely manner with accuracy and thoroughness.
• Demonstrated ability to respond well to supervision and to work independently when appropriate.
• Demonstrated excellent computer skills.

Personal Qualifications

• Affirms the knowledge, philosophy, and principles of hospice care.
• Maintains and abides by all patient and employee confidentiality policies and procedures.
• The ability to have and maintain positive interpersonal relationships.
• The ability to be self-directed and work with minimal supervision.
• The ability to be tactful and courteous in contact and communication with others.
• The ability to be sensitive to the needs of others without being judgmental.
• The ability to emphasize the importance of quality rather than quantity of life and assist patients and family to live as fully as possible.

Benefits

• Flexible, fun, and caring work environment
• 401k Retirement Plan with up to 4% Company Match
• Health & Dental Insurance
• Vision Insurance
• Flexible Spending & Health Savings Accounts
• 100% Company-Paid Group Life Insurance
• 100% Company-Paid Short-Term & Long-Term Disability Insurance
• Generous Paid Time Off & Paid Holidays
• Mileage Reimbursement
• Tuition Reimbursement
• Pet Insurance

About Rainbow Community Care

Rainbow Community Care provides services that support patients, families, and community members throughout the journey of aging, illness, and loss. Guiding our day-to-day work is a set of core values that are centered around caring for the most vulnerable people living among us.

• We are committed to serving all.
• We are relentless in our pursuit of excellence.
• We believe every interaction matters.
• We are leaders.
• We always show up.

Equal Opportunity Employer Statement

Rainbow Community Care is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.