What are the responsibilities and job description for the Medical Office Assistant position at Raina Ernstoff, M.D., PLLC?
We are seeking a compassionate, professional, detail-oriented, and highly organized part-time Medical Office Assistant (15-20 hours weekly) to join our neurology practice in Southfield, MI. The ideal candidate has a healthcare background, excellent communication skills, and a commitment to providing exceptional patient care.
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Responsibilities
Administrative Duties
- Greet and check in patients in a professional and friendly manner
- Schedule appointments and follow up visits
- Coordinate scheduling of diagnostic testing
- Verify insurance eligibility and obtain authorizations when needed
- Manage incoming phone calls, patient messages, and referrals
- Maintain accurate patient records within the electronic medical record (EMR) system
- Process medical records requests, forms, and disability/FMLA paperwork
Clinical Duties
- Room patients and obtain vital signs
- Document patient information accurately in the EMR
- Prepare examination rooms and assist physician during patient visits
- Coordinate prescription refill requests and prior authorizations
- Assist with diagnostic testing coordination, including EEGs, MRIs, and other neurology-related procedures
Qualifications
- High school diploma or equivalent
- Minimum one (1) year of experience in a medical office, clinic, or healthcare setting
- Excellent organizational, multitasking, and customer service skills
- Ability to maintain patient confidentiality and comply with HIPAA regulations
Preferred
- Proficiency with Epic EMR and Microsoft Office applications
- Familiarity with insurance verification, referrals, and prior authorizations
- Experience with medication management and prescription processing
- Medical Assistant certification (CMA, RMA, CCMA, or equivalent)
Salary : $20