Food & Beverage Supervisor - THE POLAR EXPRESS Train Ride, OKC

Job Title: Food & Beverage Supervisor - THE POLAR EXPRESS™ Train Ride

Division/Department: Rail Events Productions (REP)/Front of House

Reports To: Rail Events Inc. (REI) Business Manager

Type of position: Non-exempt/Hourly

Employee Classification: Seasonal

Location: OKC

Compensation: $location dependent/hourly

Job Summary:

The Food & Beverage Supervisor will be responsible primarily for managing all production aspects of event catering in coordination with the Production Catering Manager, as well as the local Front of House & Business Manager and the Assistant Production Manager. They will serve as the on-site direct contact and will be responsible for professional communication with third-party vendors, railroad staff, event employees, and passengers.

Belonging to the Front of House team is an excellent opportunity to learn the business side of production and be the first interaction our guests experience. The high-energy logistics of moving folks through parking, the box office, waiting areas, and onto their departure on time with all the amenities needed for the production is extremely rewarding, knowing guests are on their way to making lasting memories with loved ones. The Front of House team is also an integral part of providing customer service to our guests and support to cast and crew on the ground.

Essential Duties and Responsibilities:

• Responsible for becoming familiar with local and state health regulations
• Ensure the catering area is kept clean and in good order
• Become familiar with REP catering equipment, and participate in the loading and unloading of the catering area
• Ensure that the Hot Chocolate product meets REP quality standards, is delivered to the train on schedule, and placed correctly for each performance departure
• Work with local third-party vendors andthe  Front of House & Business Manager to coordinate cast/crew meals
• Responsible for direct oversight and continued support of all local catering staff members
• Receiving and weekly inventory of catering department amenities
• Maintain communication with the Production Catering Manager throughout the season
• Maintain a safe, welcoming, positive, and inclusive working environment and advise other management on related concerns
• Other duties as assigned

Education, Skill & Work Experience Requirements:

• Be team oriented, organized and accountable
• Experienced in catering and special events
• Highly organized and detail oriented
• Ability to problem solve, in real time, in a live performance environment
• Ability to work alongside and serve as a leader for the event staff
• Candidate should be well-spoken with profession written communication skills
• Poses self-motivation and the drive to succeed under remote management
• Be physically capable of lifting heavy objects

Work Environment:

• Majority of time is spent in an indoor setting
• Able to work in cold, snowy, or otherwise inclement winter weather
• Some domestic travel
• Varied schedule requiring evenings, weekends, and overtime
• Able to stand and walk on uneven or unsteady surfaces aboard a moving train
• Workday is spent in and around active railroad yard(s)

What’s in it for you?

• Join the cast and crew of a one-of-a-kind Broadway-style performance on a moving train 
• Amazing opportunity for folks beginning their theater career
• Serve others and create a world of make believe and magic
• Great industry pay and a chance to build upon your theater network and make lifelong connections
• Enrich and positively impact the experience for all – big and small
• Be part of an inclusive team in a supportive environment with high expectations for self and your fellow teammates
• Catered meals for 5-show days
• Comp tickets for your friends and family
• Potential for end of season bonus 

Working on THE POLAR EXPRESS™ Train Ride is unlike anything you will ever do.  This immersive experience is entirely unique to Rail Events Productions.  The challenge of producing a full-length production on a moving train is one of the most rewarding experiences as an artist or technician.  With a total cast, crew and front-of-house employees of 60-75 people onsite every day and the possibility of over 2,000 guests, our days can be chaotic. With such a fast-paced environment, the team at Rail Events Productions takes care to properly support and teach everyone the best ways to accomplish their jobs.  We strive to build a space where employees are safe and encouraged to grow throughout their time with the company. 

Rail Events Productions, an American Heritage Railways subsidiary, is an Equal Opportunity Employer.

Salary : $20