What are the responsibilities and job description for the Cocktail waitress position at Raiders Reef?
Job Summary
We are seeking an energetic and personable Cocktail Waitress to join our vibrant hospitality team. In this role, you will be the face of our establishment, delivering exceptional guest service while serving expertly crafted cocktails and beverages. Your enthusiasm and attention to detail will create memorable experiences for our guests, ensuring they feel welcomed, valued, and eager to return. This position offers an exciting opportunity to work in a lively environment where hospitality, sales skills, and a passion for food and drink combine to create a dynamic career.
Responsibilities
- Greet guests warmly upon arrival and guide them to their tables or seating areas with enthusiasm.
- Take accurate drink orders using POS systems such as Aloha POS or Micros POS, ensuring swift service.
- Prepare and serve a variety of cocktails, beverages, and light snacks in accordance with established recipes and standards.
- Upsell menu items by recommending specialty drinks, promotions, or food pairings to enhance guest experience and increase sales.
- Maintain cleanliness and sanitation standards by bussing tables, cleaning bar areas, and adhering to food safety protocols.
- Manage cash handling responsibilities accurately through POS systems like OpenTable or other restaurant software.
- Collaborate with kitchen staff and hosts/hostesses to ensure seamless service flow during busy hours in a fine dining or nightclub setting.
- Assist with food handling and basic food preparation when necessary, supporting overall restaurant operations.
- Provide exceptional guest relations by addressing inquiries, resolving concerns promptly, and ensuring guest satisfaction throughout their visit.
Qualifications
- Previous experience in food service, hospitality, or a related role such as host/hostess or bartender is preferred.
- Familiarity with POS systems including Aloha POS, Micros POS, or similar platforms.
- Strong knowledge of beverage preparation, cocktail recipes, and upselling techniques.
- Excellent customer service skills with the ability to engage guests in a friendly and professional manner.
- Ability to manage time effectively in fast-paced environments such as nightclubs or fine dining restaurants.
- Basic math skills for cash handling, billing accuracy, and transaction processing.
- Knowledge of food safety standards, sanitation practices, and proper food handling procedures.
- Experience with OpenTable or similar reservation management software is a plus.
- Culinary experience or kitchen background is advantageous but not required.
- Demonstrated ability to work well under pressure while maintaining attention to detail in a lively atmosphere. Join us as a Cocktail Waitress and become part of an energetic team dedicated to delivering outstanding guest experiences! Your passion for hospitality combined with your sales acumen will help create memorable moments that keep guests coming back time after time.
Job Type: Part-time
Pay: From $15.16 per hour
Work Location: In person
Salary : $15