Dental Receptionist

Job Overview
We are seeking a dedicated and professional Dental Receptionist to join our healthcare team. The ideal candidate will possess excellent communication skills, a strong background in medical administrative support, and experience working in dental or medical office environments. As a Dental Receptionist, you will serve as the first point of contact for patients, managing appointment scheduling, insurance verification, and patient records with precision and care. Your role is vital in ensuring smooth clinic operations while providing exceptional patient service in a fast-paced, detail-oriented setting.

Duties

• Greet patients warmly and professionally, ensuring a positive first impression upon arrival.
• Schedule and confirm patient appointments using dental practice management software such as Dentrix or Eaglesoft.
• Verify insurance coverage and benefits through systems like Epic, Meditech, or Athenahealth to facilitate accurate billing.
• Manage patient check-in and check-out processes efficiently while maintaining confidentiality of health information in compliance with HIPAA regulations.
• Handle phone inquiries using multi-line phone systems with courteous and effective communication skills.
• Review and update patient medical records and documentation to ensure accuracy and completeness.
• Assist with billing procedures, including medical collection processes and coding tasks such as CPT, ICD-10, ICD-9, and dental terminology.
• Support clinic operations by maintaining organized filing systems, managing medical records, and performing clerical tasks such as data entry and typing.
• Coordinate with clinical staff for patient intake, care plans, and medical scheduling to optimize workflow.
• Ensure compliance with healthcare regulations and office policies while providing exemplary customer service.

Skills

• Proficiency in EMR (Electronic Medical Records) systems such as Epic, Meditech, eClinicalWorks, or Dentrix is essential.
• Strong knowledge of medical billing, coding (CPT, ICD-10/ICD-9), insurance verification, and health information management.
• Experience with dental terminology and clinic operations within a dental or healthcare setting is highly desirable.
• Excellent computer skills including Microsoft Office Suite (Word, Excel) and familiarity with office management software like Eaglesoft or Dentrix.
• Exceptional phone etiquette coupled with strong organizational skills for scheduling and administrative support.
• Ability to review documentation accurately while adhering to HIPAA standards for patient privacy.
• Bilingual abilities are considered an asset to serve diverse patient populations effectively.
• Prior experience in a medical or dental office environment demonstrating clerical expertise is preferred.
• Knowledge of ICD coding (ICD-10/ICD-9), Medicare procedures, and medical administrative procedures enhances efficiency in this role. Join our team to deliver outstanding patient care through efficient office management and compassionate service!

Job Type: Full-time

Pay: $23.00 - $28.00 per hour

Expected hours: 35 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Paid time off

Work Location: In person

Salary : $23 - $28