What are the responsibilities and job description for the PRE-OWNED SALES MANAGER position at Rafih Auto Group?
Rafih Auto Group is seeking a high-performing Luxury Preowned Vehicle Manager who brings energy, passion, and proven leadership to our team. We are looking for someone who thrives in a competitive, fast-paced environment and is eager to grow a top-tier sales team. If you’re driven to win, committed to delivering an exceptional guest experience, and have a strong track record in used vehicle operations, this is the opportunity for you.
Position Overview
The Luxury Preowned Vehicle Manager is responsible for overseeing all aspects of the preowned vehicle department, including appraising, purchasing, reconditioning, merchandising, and inventory management. This leader will recruit, develop, and motivate a successful sales team while consistently achieving department goals.
Essential Duties & Responsibilities
- Recruit, train, motivate, and manage used-vehicle sales staff
- Maintain optimal inventory levels and enforce a 45-day turn policy
- Lead daily and weekly sales meetings and sales training sessions
- Establish product knowledge standards and ensure compliance
- Assist sales consultants in closing deals and improving performance
- Forecast monthly and annual sales, gross profit, and expenses
- Manage the department budget and annual operating forecast
- Process sales commission sheets daily and monitor sales payroll
- Implement effective follow-up processes for all prospects and leads
- Monitor customer preferences, track lost sales, and analyze local market trends
- Collaborate daily with the New Vehicle Sales Manager on inventory needs
- Oversee cosmetic and mechanical reconditioning within cost and time guidelines
- Manage wholesaling activities and maintain relationships with external buyers/sellers
- Establish delivery processes ensuring proper service introductions and first-service scheduling
- Attend auctions regularly and stay informed on auction activity and pricing
- Approve all auction paperwork and ensure accurate documentation
- Handle customer concerns promptly and in line with dealership standards
What We Offer
- Competitive Compensation
- Health Insurance
- Paid Holidays & PTO
- Short-Term Disability
- Life Insurance
- 401(k) Retirement Plan
- Vehicle Purchase Discounts
- Career Growth & Advancement Opportunities
If you are an energetic, goal-oriented leader with a passion for luxury automotive sales, we want to hear from you. Join Rafih Auto Group and help drive our preowned department to the next level.
