What are the responsibilities and job description for the Event Manager position at Radnor Valley Country Club?
Radnor Valley County Club is one of the Main Line’s premier Country Clubs, offering fine cuisine and first-class service in an elegant setting. Minutes from the Schuylkill Expressway (76) and the Blue Route (476) in lovely Villanova, Pennsylvania, Radnor Valley Country Club is an ideal location for special events, and outings of all kinds.
With its beautiful Georgian-style mansion Clubhouse, built in 1907, Radnor Valley Country Club has been pampering its members and guests for over 50 years. We have both large and small areas that are conducive to special functions, banquets, meetings, and sports events. Radnor Valley boasts one of the finest 18-hole golf facilities in the Philadelphia area. Our tennis facility is equipped with 3 hard indoor courts and 5 of the best outdoor “har-tru” courts in the area. We also have an oversized swimming pool with separate wading pool, luxurious locker room facilities for men and women, a modern fitness center, sports shops, and social areas.
We are seeking an experienced Event Manager to join our leadership team. As an Event Manager, you will be the face of our event operations- providing exceptional client service and ensuring every guest enjoys a memorable, seamless experience.
The Event Manager is responsible for executing flawless events while supporting the club's goals and continued growth. We are seeking a team-oriented hospitality professional with extensive experience in private events, particularly weddings, baby/bridal showers, rehearsal dinners, corporate gatherings, baptisms/communions, bar/bat mitzvahs, memorial luncheons, and cocktail parties ranging from 30-350 guests.
Key Responsibilities:
- Serve as the primary point of contact for clients on event days, ensuring smooth communication and exceptional guest experiences.
- Provide leadership to the event team to achieve outstanding execution, staff performance, client satisfaction, food service quality, and room cleanliness.
- Oversee all logistical aspects on event days, including vendor coordination, floor plans, timelines, room setups, and break downs.
- Manage and lead the day-of event team; maintain a strong presence from start to finish.
- Work closely with the kitchen and management teams to align service standards, staffing levels, and room setup requirements.
- Hire, onboard, and train staff in all relevant aspects of their roles.
- Successfully multitask and problem-solve, ensuring all events remain on schedule and meet club expectations.
- Conduct pre-event meetings to review Banquet Event Orders (BEOs), including menus, timelines, job assignments, table and floor plans, and reset instructions.
- Monitor service staff for punctuality, proper uniform and grooming, professional conduct, and efficient completion of responsibilities before, and after events.
Qualifications:
- Minimum of 2 years experience in the hospitality industry, specifically in private events.
- Strong understanding and working knowledge of private event execution.
- Ability to thrive in a fast-paced environment where prioritizing and multitasking are essential.
- Highly outgoing, energetic, positive, and professional demeanor.
- Excellent verbal and written communication skills.
- Superior attention to detail and exceptional organizational abilities.
- Ability to lift up to 50 lbs and stand for extended periods of time.
- Strong problem-solving skills.
- Outstanding guest service mindset and high standards for quality.
- Proficiency in Microsoft Office(including Excel); experience with Tripleseat Software is a plus.
- Willingness to work evenings, weekends, and holidays. This is not your typical 9-5p.
What We Offer:
- Competitive pay based on experience.
- Team meals, golf perks, and access to training resources.
- Opportunities for professional growth.
- A workplace culture centered around inclusion and teamwork.
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance