Scheduler

Scheduler Call Center 18059 3660 Broadway, Fort Myers, Florida, US, 33901 Monday-Friday Full-Time Onsite USD $16.00/per hour USD $22.00/per hour Job Description Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, RadNet is Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of RadNet’s success is its people with the commitment to a better healthcare experience. When you join RadNet as a Medical Scheduler, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators achieve the best clinical outcomes. You Will: Properly schedule all procedures and answer incoming calls in a courteous and professional manner. Place calls to referring physicians for patients expressing difficulty with scheduling. Enter accurate information in RIS for appointment scheduling, rescheduling, cancellation and comment entry. Update account information at the point of scheduling. Utilize RIS filter screens to answer questions associated with insurance, procedures and preps. Pre-register, scans documents, input clinical data as needed for appointment and requests films as needed. Demonstrates competency regarding the need to safeguard patient property and Patient Health Information. Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements. Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals. Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers. Demonstrates respect for patient boundaries and cultural sensitivities during all interactions. Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting. Demonstrates ability to establish, nurture, and maintain cooperative working relationships. If You Are: Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations. You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues. You have a structured work-approach, understand complex problems are and you are able to prioritize work in a fast-paced environment. To Ensure Success in This Role, You Must Have: Requires High School Diploma and/or at least 1 year of medical/radiology office work experience (or medical training program/education) Ability to multi-task, attention to detail, excellent customer service skills, and good communication skills. Ability to foster teamwork, inter-personal awareness, and initiative. Medical terminology knowledge. We Offer: Comprehensive Medical, Dental and Vision coverages. Health Savings Accounts with employer funding. Wellness dollars 401(k) Employer Match Free services at any of our imaging centers for you and your immediate family. We are a Equal Employment Opportunity employer. Our policy is to provide equal employment opportunities to all applicants and employees without regard to race, religion, creed, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age, military and/or veteran status or any other basis protected by applicable law. If you need a reasonable accommodation for any part of the employment process (including the application, any testing, or interview process), please contact us by email at Talent Acquisition Department and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. We encourage all qualified individuals to apply for employment. We consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, California Fair Chance Act, and the New York City Fair Chance Act, where applicable. The salary of the candidate selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty, location, and training. Any listed pay scale is not a guarantee of a particular wage.