National Accounts Manager

General Position Summary & Responsibilities

The National Accounts Manager reports directly to the Vice President of Recycling Services and is responsible for managing relationships with existing suppliers of ferrous and non-ferrous recyclable metals, ensuring supplier satisfaction, and driving procurement strategies to meet company goals. The National Accounts Manager is also responsible for growing an established portfolio of industrial manufacturing accounts that require soliciting and procuring metals, negotiating pricing and contracts, sourcing new suppliers, and maintaining competitive market knowledge.

Success in this position requires strong communication, negotiation, and analytical skills, as well as a deep understanding of metal commodities, processing costs, and market conditions. The National Accounts Manager must be proactive, self-motivated, and capable of working independently while collaborating with internal teams to deliver value-added solutions. This role focuses on maintaining strong relationships, maximizing account value, ensuring operational excellence, and identifying opportunities for incremental growth while delivering consistent service, pricing support, and supplier improvement initiatives.

Essential Functions

• Manage an assigned book of industrial manufacturing accounts. Act as the main point of contact for suppliers, addressing inquiries and ensuring excellent service.
• Maintain and expand the supplier base through proactive outreach and long-term relationship building. Build rapid rapport with all key decision makers and stakeholders involved with recycling decisions.
• Conduct regular supplier visits to review service performance, expectations, performance, volumes, and opportunities for improvement.
• Seek out and eliminate “at-risk” circumstances with urgency dealing with service shortfalls or competitive situations.
• Coordinate with logistics, operations, administrative personnel to ensure timely pickups, container placement, and accurate grading.
• Generate purchases of ferrous and non-ferrous scrap metals for the company’s book of business.
• Conduct regular account analysis of existing business to ensure proper margin contributions.
• Prepare and submit competitive bids; confirm pricing for significant quantities in coordination with leadership.
• Review market conditions and inventory positions before making major or long-term purchases.
• Negotiate contracts and pricing with suppliers to ensure profitability and compliance with company policies.
• Ensure accurate and timely updates to pricing systems and communicate changes to relevant teams.
• Spend approximately 25% of workweek sourcing new business opportunities to grow the supplier base.
• Portray a positive image of Radius Metals Recycling Business during all customer interactions.
• Ensure adherence to company safety policies, OSHA guidelines, and environmental regulations.
• Educate suppliers on scrap quality and acceptance policies; monitor compliance.
• Provide weekly and monthly reports detailing supplier visits, material purchased, and follow-up actions.
• Utilize a CRM system to maintain accurate prospect account records, pricing, and margin contribution.
• Coordinate with office staff for accurate documentation of purchasing transactions.
• Collaborate with other business development teams on new business opportunities within the industrial manufacturing network.

Internal Control Responsibilities

Supports Internal Control process which includes understanding, communicating, and complying with defined internal controls as well as suggesting and making modifications to the policies, procedures, and controls to better match the business.

Communicates upward problems in operations, noncompliance with the code of conduct, or other policy violations or illegal actions.

Job Conditions

Office and scrap yard environments with occasional exposure to dirt and dust. Requires adaptability during peak periods and frequent regional and national travel to supplier sites.

Qualifications

• Bachelor’s degree in marketing or business preferred
• Experience as a metal buyer in the scrap industry; 5-10 years
• Valid driver’s license
• Experience working with automotive, steel foundry, or heavy manufacturing suppliers or vendors and knowledge of metal alloys
• Knowledge of commodity pricing mechanisms and index-based pricing
• Willingness to travel to supplier sites both regionally and nationally

Ideal Competencies

• Relationship-driven and customer-focused
• Commercially savvy with margin awareness, organized and detail-oriented, comfortable in industrial environments
• Self-motivated with strong follow-through
• Strong negotiation, communication, and problem-solving skills
• Proficiency in Microsoft Office Suite

Physical Requirements and Work Environment

Ability to sit, stand, or walk for extended periods; operate a vehicle; and perform standard office tasks. Visual acuity for reading documents and inspecting materials.

This position offers competitive pay along with a variety of benefits including medical, dental and vision plans for both you and your dependents; 401k with company match, Flexible Time Off, and paid holidays.

PLEASE NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.

All U.S. applicants must be 18 years of age or older and all Canada applicants must be 16 years of age or older.

Radius participates in E-Verify for all U.S. new hires.

An offer of U.S. employment by Radius or any of its subsidiaries is contingent on the satisfactory completion of a post-offer drug screen and background check.

All new hires must review and sign an Arbitration Agreement. This applies to all U.S. non-union employees.

As an Equal Opportunity Employer, Radius does not discriminate on the basis of race, religion, color, sex, marital status, disability status, national origin or ancestry, veteran status, age, prior industrial injury, sexual orientation, genetic information, or any other protected status under local, state or federal law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.