Maintenance Manager

The Maintenance Manager is responsible for maintaining the overall physical condition of the hotel and requires a high level of specialized expertise in all areas of responsibility. The Maintenance Manager ensures labor and quality standards are upheld and assists with establishing a positive work environment, delivering exceptional guest service and administering policies and procedures established by the company and the hotel brand.

Essential Duties and Responsibilities

• Performs and assigns established preventative maintenance programs for equipment, guestrooms, and all other areas of the hotel.
• Performs repairs of mechanical, electrical, HVAC, plumbing and building-related components.
• Oversees maintenance department with efforts relating to training, scheduling, and coaching.
• Coordinates and manages all maintenance projects and outside contractors including gathering proposals, making recommendations, creating timelines, and resolving issues.
• Maintains extensive knowledge of fire safety equipment, refrigeration, pool and elevator operation.
• Maintains pool areas according to company and brand standards in addition to applicable state and local codes.
• Maintains external property appearance including lawn, landscaping and parking lot.
• Monitors and oversees department budget, equipment, tools and supply inventories.
• Ensures compliance with all required health, safety and security standards and procedures.
• Maintains extensive knowledge of door locks systems including performing repairs, replacement and preventative maintenance.
• Operates common power and hand tools safely.
• Processes purchase orders and invoices for payment.
• Collaborates with property leadership team and regularly communicates pertinent information related to the facility and maintenance department.
• Assists team members and other departments as needed to contribute to operational efficiency.
• Maintains up to date knowledge of company and property initiatives through regular usage of company communication tools and systems.
• Performs additional responsibilities as assigned by leadership.

Qualifications

• Ability to handle stressful situations with poise and professionalism.
• Conduct work-related functions in a professional manner.
• Strong interpersonal and communication skills.
• Strong leadership and a professional image.
• Strong organizational skills and attention to detail.
• Certified Pool Operator (CPO) certification or ability to obtain.
• Proficient in the use of computers, including word processing software, spreadsheets, email systems, property management systems, and project management systems.
• Must be able to read and interpret blueprints, schematics, and project documents.